Premier Inn Weymouth Seafront

We checked out a day early as our stay was far from pleasant. On the very first day, we raised a complaint with reception due to the excessive noise from the room above us. It felt as though a herd of rhinos were stampeding overhead, and we were physically shaken in our beds by the disturbance. We politely asked that the guests above be made aware and encouraged to be more considerate. Unfortunately, at the crack of dawn on day 2, we were once again rudely awoken by the same issue. Upon reporting this on our departure, we were informed that nothing could be done unless we had walked down to reception at the exact time the disturbance occurred which would have meant getting up, dressed, and traipsing to reception at 5:30am. Frankly, this response only added to our frustration. In addition, we found the pillows to be thin and lumpy, the toilet was in an unsanitary condition upon arrival, and despite having booked for three people, we were provided with insufficient towels, mugs, and no teaspoons. The experience was extremely disappointing. Although we did not arrive home until midnight, we felt it preferable to cut our holiday a day short and make the long drive home rather than endure another night of disrupted sleep. Penelope Mullett

All as expected good quality throughout and well presented. Staff explained all about breakfast. We returned for a breakfast next day and were amazed at the bad attitude of the female in charge? Who snapped "only 15 minutes left". However returned next day with family and dogs for breakfast but manager (male this time)could not have been more helpful despite certain salad items not delivered that morning he apologised but was most helpful.

A good night's sleep, but dirty bathroom, especially the toilet, plus the carpet under the bed had not been hoovered, very dusty; usually a trundle bed under the bed - this wasn't there this time, so a large visible void under the bed which was plain to see that the carpet had not been hoovered properly for some time - asked to change rooms, but told that no other rooms were available. Breakfast on our 2 night stay had too many of the usual food items not available.