Hotel Prince Regent

The reception and bar staff are brilliant..the housekeeping staff leave a lot to be desired. The restaurant staff have no idea of how to do things like clearing tables and carrying plates of food. Breakfast one day was a hit n miss affair, we sat down at 8.30am had a our cereals and had to wait till 9.30 for our cooked breakfast then we had to hurry as we were going put that morning..terrible service they are short staffed so why not get extra staff in or ones that know how to work in a busy dining room with 2 /3 coach loads to cater for. One member of our group had her bags rifled with a nd one bag cut open in her room whilst we were out on a trip....NOT Great . On the plus side, the hotel is well situated and the weather was fantastic , although very windy, very good for Mid March

The staff couldn't be more helpful. The hotel however, was run down, tired, falling apart. The carpet was thread bare on the stairs. Our room, the bathroom architrave was coming away from the wall. There was no mastic around the base of the toilet. The macerator absolutely stank of singed/burnt hair. The mattress on the big bed was so old and tired, you could feel the springs. The single beds were no better. The curtains were falling off and couldn't close them completely. Then, I was woken up at 06:30 with very loud banging (construction work was happening the night before inside the hotel) not sure if it was the hotel or another guest. The only other positive was the bar was reasonably priced.

This hotel Will not last much longer how quick it as gone down bank management more concerning about child care workers served first before paying guests howisit 50 pounds more then the Russel hotel they no how to look after you Room service good this hotel needs sorting out from the top then maybe back to normal daishs standard

Very good hotel, good basic food, clean beds and rooms, good entertainment, right on the sea front , 6 steps at the front ,if your disabled there is a disability entrance also in the hotel next door that you can use. Lifts work well, good dining areas nice friendly staff who all seem to be working doing different jobs now and again. Overall score 10/10.

Hotel is being decorated so lots of noise during the day. Food was small portions not always hot they ran out of butter one morning however accommodating on breakfast if you wanted another choice. Found the staff ok and helpful The bed room was sea view but very drafty windows. It needed a comfy chair to sit in. The lounge area was at the back of the hotel so no nice seating area on the front of the hotel.

The lift broke after a day, and I was on the very top floor. 85 steps!!! Small food portions unless you're a regular customer... I suppose it is better to book earlier as you get given less quality accommodation - or is that just for single travellers??