Russell Hotel

The room was very clean and modern,shower room was new but no grab rail or soap dish in cubicle.no hooks on doors not enough coat hangers. Full height window with no nets or blind, just curtains,no privacy. Without drawing curtains other guests could see in and visa-versa. Security strap on opening window not secured. Bed comfortable and TV adequate. Dining room like a school canteen. Instead of staggering meals everybody came in at one time Staff were rushed off their feet. Our table top was loose and rocked up and down making meal times very uncomfortable. Some food just about okay but most was quite poor. One morning my wife got half a rashers of bacon. One dinner time we both had Eton mess, I call would it a mess. It was like a sloppy angel delight with a few bits of fruit in it. I asked if our table could put right or changed after first dinner. Waiter said he would see to it but nothing was done,we just had to put up with it. The management treated guests as though they were in an old folks home. All rules and regulations and mealtimes were printed in rooms but manger asked everyone to be in dining room 15 minutes earlier on first night so he could reiterate all the rules again. Not necessary. Also having to have cases outside rooms by 6-30am on day of leaving a bit silly when breakfast not until 8am. Won't be returning.

My husband and I went to Weymouth last week for a 4 night break. It was superb, just as we expected. I think some of the negative reviews written on here must be done by some VERY critical people; I'm not sure why they would do this. Maybe it is their hobby! The Russell does need some updating but why focus on this, including negative photos? It would be nice to have a new "Russell" blind at the front as that makes the hotel look shabby and yes, some of the windows could do with painting but this didn't deter from having a great holiday. The location is great overlooking the sea, with a bus stop outside and the hotel is very cosy/we were never cold; the food is top rate in every way, with so much choice and happy staff who look like they enjoyed working there. It was served very hot and promptly so not one thing to complain about. The logistics of running a big hotel like that must be enormous but Savio is a top rate manager. Wi-Fi is good in the lounge but we used 4g in our top floor bedroom. It would be helpful to have some basic ladies toiletries on sale. The entertainment on Monday and Wednesday was SO loud we had to go upstairs; it was too loud to chat to new-found friends. When "Elvis" asked for a request, someone said "please play much quieter". On Tuesday and Thursday, the music was great with perfect volume and a variety of wonderful old songs. The coach itself was very comfortable and we couldn't fault the driver, Steve. Our pick up and drop off times were late at Victoria but everything evened out going, and we arrived at Weymouth in good time. Our weather was perfect all week; a little cloud but overall, sunny. All the town of Weymouth is flat with lots of paths, along the front to the east and the west. Radipole Lake, a RSPB reserve is within 15 minutes walk of the hotel. Here's to our next Shearings holiday!

Issue with 1st room manager moved us straight away. Great hotel position for beach, town, buses and nice walks. We got moved to new room, great shower and very comfy bed. Food was very good, only complaint was toast often burnt. Entertainment very good. We will return. Staff work very hard. Great manager.