Portland Lodge Hotel

Do not go here. We booked and then read the reviews which were disgusting. This is listed on ********** as a non smoking hotel but as you can see from previous reviewers this is not the case. We contacted ********** and asked for a full refund, they were very helpful but sadly as we had paid a certain rate we can not get a refund. We booked another hotel instead which was wonderful. We visited Portland Lodge the following morning to take these photos , I'm so glad we , two single women , didn't stay here. Broken windows , filthy corridors, piles of what looked like dirty clothes outside a room and then there was the smell, rancid stench was the best way to describe it. And no way was this a no smoking hotel. Stay well clear , we are going to contact trading standards and health and safety as it's just not safe to stay in.

When we arrived we were told that they had a problem with their boiler and the only rooms with hot water were on the ground floor. We were taken through a corridor which stank of cigarette smoke. We were told we were the only 2 in the hotel but as we passed one room the TV was blaring out. The room itself smelt of cigarettes the sheets were clean but were grey. Outside there was rubbish piled up by the window. We were asked what time we wanted breakfast as we were the only people in. We Could have it between 07:30 - 08:30. When we went to have a look at the dining room it was locked. We will never go back to this hotel or Portland. Absolutely no where open to get a meal. After driving around for 3 hours we packed and came home

We booked four nights & suffered one before finding somewhere much better for not much more. The Portland Lodge is a very down at heel & very unattractive establishment. The twin room we were given was in a very poor state & very dirty with thick dirt on all surfaces. The towels & bedding were very shabby, discoloured & indeed we have thrown out better ourselves. The furniture was broken & marked & was only fit for the tip. The bathroom was dirty with mould around the shower cubicle which was also badly stained. Old white wooden toilet seat had seen better days & was loose. After using the shower you felt no cleaner as the place was filthy & it was difficult not to touch surfaces as the room was so small. During the evening as we went to bed there were people below our room smoking ******** which filled our room with the stink of the drug, this made it very difficult to breathe & impossible to sleep The whole hotel was in a very shabby state with ceiling tiles broken / missing in the corridors & the floors in public areas were filthy. The outside is no better with rubbish lying around the public areas & the whole hotel in disrepair.

This place is absolutely disgusting I’m talking wipe your feet on the way out ! On checking in someone wrote DUST on the tv table, stunk of ****, our room was filthy I dropped somethibf under the bed it was full of rubbish, dirt, stone on sheets like dried blood showers just filthy . Had to ly on top of the bed with clothes, complained an she simply didn’t care , honestly don’t stay here it’s filthy . Checked out early to check in somewhere that’s didn’t make us itch and feel so dirty. Need to close it down. Don’t know how they had a 5 hygene rating must of taken it from another hotel! No chance it was from here. Environmental Health should pay a visit

First to make it clear this is a budget hotel, rooms, bed bathroom etc as you would expect for a budget property. Prices in this area are more expensive than those inland and further north. My little criticisms were the heating was a bit hit and miss, I know it was June but not the warmest part of the month. The car park was a little restricted by scaffolding and far less spaces than there are rooms. One morning the cooked breakfast was a little light due to shortages.

Run down dump. Reception smells. Rooms basic but just acceptable if pricing was lower. Next to road so some noise but slept through it. Shower temperature inconsistent. Sufficient parking. Definitely one to avoid!