Jet08523234640
24. tammikuuta 2025
Second time staying here, this time in the Alm Suite. Beautiful room. I still can't understand the no handbasin in the toilet -it's so unhygienic! Other than that it was a beautiful room and very clean. Hotel is 2 minute walk to baby slopes. Excellent location. Staff are lovely and friendly. Hotel is well maintained. Dinner was lovely every night as was the wine! Breakfast was only OK by Irish standards, no sausages which my children couldn't understand! Lots of cold meats etc but not to our taste. There are so many Irish staying at the hotel, it might be a good idea some mornings to include some Irish favourites, while we were there there was an 'American Breakfast day' with American favourites, maybe an Irish day could be included. Also please label everything in English as well as German, last year everything was in English, this year nothing was :( We found Alexandra, Marion & Sabrina on Reception excellent and very helpful. Other staff, maybe new, didn't seem well informed, when we asked for shower caps she told us the hotel didn't provide them (even though we had some in our room on arrival) and other basic questions were answered incorrectly. Nadine the hotel Nanny is absolutely brilliant! Our children loved their morning with her. Cleaning staff very good, we left little gifts and tip for them as they were always friendly and did a great job. If you visit this hotel go to Kirchberg 15 minutes away for snow tubing. It was so much fun!!! Thank you Schermer Hotel and we will probably see you again next year! 😊
Käännä