Sumitel Pelling

Sumitel Pelling is one of the best hotel for family stay. Ms. Sejal helped us in all possible ways makeing our stay pleasant and enjoyable. Room facilities were very good and clean. Breakfast was good with many varieties available. Location of the hotel is best.

Ismiti and Sejal truly made our visit exceptional with their warm hospitality and attentive service. From the moment we arrived, they greeted us with genuine smiles and a welcoming atmosphere that set the tone for the entire experience. Their attention to detail was evident in every aspect of our visit, making us feel valued and comfortable. The food was another highlight of the evening. Each dish was crafted with care, showcasing a delightful blend of flavors and ingredients. The presentation was equally impressive, turning each plate into a work of art. Ismiti and Sejal were knowledgeable about the menu, offering excellent recommendations and ensuring that our dining preferences were catered to. Whether it was a perfectly cooked entrée or a delicious dessert, every bite was a testament to the culinary skills of the kitchen staff. Overall, the combination of Ismiti and Sejal's outstanding service and the delectable food created a memorable dining experience. It’s rare to find a place where both the service and the cuisine are so well executed. We left feeling satisfied and eager to return, knowing that we had enjoyed not just a meal, but a remarkable evening filled with warmth and hospitality.

Starting from hospitality to rooms and food, everything was perfect. The staff is so co-operative. Best service. The smile they wear during their service period is soo soo remarkable. They take feedback quite well ,and made the required efforts to accommodate us well. Had an amazing time.

Top notch services, very supportive staff and quite responsive too. Loved the smile they wear and with the groundness the serve. They are quite attentive, takes feedback really seriously and serves accordingly. Every person here is always ready to help. Had a great time here.

At the time of check in at hotel miss Pooja was on duty at front office after seeing my details of booking see said me with smiling face your room has been upgraded from deluxe to premium after her service related to front office and restaurant inspite of her duty was not at restaurant she served food and beverage with any hesitation and we both appreciate her devotion towards hotel and guests was outstanding.Then housekeeping girl Sumitra had give al the requirement in rooms as well as bathroom that is refreshment sasa tea coffee toileter amenities etc her service towards the guest was appreciate. F/B staff gave us service nice specialy Prajwalika did her duty to the guests affectingly and she is very active to fulfill the guest requirements regarding food and beverage concern very outstanding.The ambiance of hotel , front office area lobby restaurant interior was better than any other hotels situated at Pelling we wishing all the best to the hotel management best of luck and prosperous in the business.

Hotel was neat and clean with supporting staff. Great stay with pleasant staff experience. Prajwalika, sejal, chujan, smriti and prashant all the staff supported really well. The view from the room is stunning and the food taste is mouth watery

Overall, I had a great experience at this hotel, the staff was accommodating, and the amenities were great. The rooms booked was spacious suite, which was beautiful, clean, and perfect view of kanchenjunga hills. I went with my family, and it gave us excellent family-friendly services. The food was excellent and delicious. It was worth the money.

Staff is cooperative . The hotel management is nice only the problem with electricity. But they are managing with generator and inverter. The view from this hotel is awesome . Food was nice. Pelling is a place where u enjoy with your family.thank u

Good room Nice view All good Service is very good Food is best Staff behaviour is nice and sweet ............................................................................................................................................................................................................................................................