Mount Grace Hotel & Spa arvostelua

From the moment we walked in were greeted with a smile. Friendly staff always willing to help and assist. Good n Beverage staff Mr. Jack outstanding personality he went out of his way to assist us. Highlight of our stay was the Spa. They were just fabulous, friendly staff, great atmosphere, well kept Spa the activities were brilliant. A particular staff member I’d love to say thank you for making our visit so memorable and for recommending the excellent treatments, you were great very warm and extremely cheerful and kind. Thank you Ms. Jeannet you were brilliant. I’ll definitely return again!

It was really stunning. The pool however, was not at all what it looks like on the images displayed

This was a tranquil and romantic spot for a night away! We ate at both the Twist and Vine restaurants - Delicious food, We were treated to a very modern room. You are shuttled on golf carts to the various locations on the property. The Mount Grace Spa is probably the best spa we have ever visited. Not only the treatment, but the facilities are world class

Mount Grace review Mount Grace is set in the beautiful foothills of the Magaliesberg mountains. Our room was clean, but was a bit musty. The bathroom was beautiful. The Spa is lovely and the treatments were wonderful. It was upsetting that the floatation pool was in disrepair - I was particularly looking forward to floating in there. The other facilities were all good. The one Restaurant was undergoing renovations but we made do with only one restaurant. We had a great rest and came home relaxed.

Terrible service Terrible service nothing to rave about

Happy Stay and service was excellent. Rooms are slightly outdated and carpets in need of change. Rest was all good

Great service Was great! Went for a spa day and night and the service was amazing. They took our bags to the room, checked us in at the spa and made sure we rolled into the room after our treatments. Better than expected

Mount Grace Hotel & Spa- home away from home The rooms were comfortable, cozy and very clean. The staff was amazing, friendly and very helpful. The Spa treatment was one of the best my family has ever had 🔥🔥🔥🔥

A very pleasant stay with minor comments Our stay was very pleasant despite the coldish and wet weather. The Spa treatment was superb (Brenda & Lebo) and we will be back. Breakfast was a treat but the quality of the two dinners we had could be improved on. The "tomato sauce" of the penne arrabiata was mediocre and I have never paid R105 for a tiny, triangular slice of tiramisu which was definitely not worthy of a 5-star hotel. I mentioned this to the head waitress and she took down our room number but we did not hear anything further.

Not worth the cost or experience. Terrible Service from dinning areas. Food for dinner far below what you would expect from a hotel of this statue. Fish Dry and overcooked. Buffer food badly prepared. Seems to be under staffed and the staff are untrained. Spoke to a few other guests who shared the same sentiments.

Room was nice. The buffet was awful. Loud drunks in the bar, who then moved into the buffet. The buffet food was utterly terrible.

Great getaway a short drive from Johannesburg Friendly staff and efficient check in. Great amenities provided from arrival and experienced througout the stay. Highly recommended.

Absolutely perfect We spent two nights at Mount Grace and honestly, we would have extended our stay if we didn't have plans in Jo'burg the next day. We will definitely return and will spend more than two days there next time Highlights included: - our beautiful Deluxe room with porch opening onto a verdant scene with views of the mountain - the golf carts to transfer my older in-laws around - all meals. We sampled each of the restaurants, including room service, and all food was excellent - the walk we took around the property. There are cycling tracks too - all staff. The service we received from every single person we met was superb - views from the breakfast room and throughout the property. - we spent a day at the spa after checking out. All treatments, service and lunch were fantastic. Highly recommend time spent in the floatation pool plus the couples spa package

Horrific and horrible stay We had a stay out of a horror movie. At first, we had to move rooms because our AC was not working and although our room was nice because it is renovated, our friends’ first room was horrific. The room had mold on hen ceiling, a broken lamp shade and dirt at the bottom of the bed. Our friends came with their baby, and their baby got bitten by insects in the cot, they obviously hadn’t cleaned or disinfected the cot. To add to this horror, our friend got an infection suspected from swimming in the pool, and had to be rushed to the hospital in the midst of the night and got admitted to high care. Our room key stopped working several times, their lines and the WiFi was down a lot during our stay. We would rate this supposedly 5 star hotel, a mere 1 star and heavily advise not to book here. We will never go back, that’s for sure.