AKA West Palm

Our room was clean, bright, and well appointed. The mattress was comfortable, the bedding felt luxurious, and the A/C kept us comfortable all night. The location was perfect for West Palm Beach and the prices were very affordable compared to other lodging options in the area.

This hotel was beautiful, we enjoyed the view and the amenities that were included .

Really clean and nices rooms. Walking distance to great restaurants and bars

This place was perfection! The style, location, cleanliness, staff..highly impressed..

Cleaned, good location, friendly staffs, good service and good for business or vacation

We had such a wonderful experience at AKA Hotel, and a huge part of that was because of Brad! I believe he was the shift manager, and from the very first night, he went above and beyond to make sure we were taken care of. He was incredibly kind, attentive, and genuinely made us feel welcomed throughout our entire stay. The hotel itself was beautiful, clean, and well-maintained, and the surrounding area was also clean and in such a great location. We especially loved having access to the complimentary bikes — such a fun and convenient way to explore the area! Brad really made our stay memorable and honestly made us want to come back to AKA again. We’re so grateful for how well he took care of us, and we hope to stay connected. It’s people like Brad who can truly make a great hotel experience even better! ⭐️⭐️⭐️⭐️⭐️

Bradley the night shift manager is next level helpful. Arrived after midnight rental car required towing and replacement as well as luggage issues etc. He went above and beyond to assist me with issues that had nothing to do with my fantastic room in a great location.

Dear AKA Corporate Office, I would like to bring to your attention an exceptional experience I had during my recent stay at AKA West Palm Beach. As someone who spends approximately 80% of my time living in hotel accommodations due to extensive international travel for work, I have a deep appreciation for outstanding service and hospitality. I would like to recognize Manager Bradley for providing exceptional customer service. I have stayed at the AKA West Palm Beach location multiple times and have always had a pleasant experience. During this recent visit, however, the hotel was nearly at full capacity, with only a few rooms remaining. Upon check-in, I requested a specific room but was informed that it was unavailable. I initially accepted another room, but after settling in, I realized it did not meet my preferences. When I returned to the front desk, Bradley listened to my concerns and promptly accommodated my request by finding a more suitable room. Additionally, after arriving late in the evening due to unexpected flight delays, Bradley demonstrated genuine understanding and compassion. He recognized how important it was for me to have a comfortable environment so I could be well-rested and prepared to perform my job effectively the following day. His professionalism and willingness to go above and beyond did not go unnoticed. Manager Bradley exemplifies the values I refer to as CIRLES: Compassion, Integrity, Respect, Leadership, Excellence, and Stewardship. He consistently treats every guest with professionalism, kindness, and respect, reflecting the highest standards of customer service. Based on my experience, I believe he has tremendous potential for continued advancement within your organization. I encourage you to meet with him to discuss his career development, as I am confident he possesses the leadership qualities and skills necessary to excel at the next level. This certainly will not be my last stay at AKA West Palm Beach. I look forward to returning and hope to see Bradley serving in an even greater leadership role during my next visit. Sincerely,

Amazing hotel - great personal service - the staff was amazingly helpful, responsive and friendly. Room was spacious and everything perfect. This hotel is worth the trip!! Stayed here for business but would come back for fun