DoubleTree by Hilton Hotel West Palm Beach Airport

Très bon hôtel service au top

Hotel un po’ datato, in camera moquette e bagno davvero da rinnovare. Per essere un hotel della catena Hilton mi aspettavo qualcosa di più.

這個酒店不是很滿意，酒店的外牆顏色和照片上的不一致，希望能重新換新的照片，房間對着高速，聲音很響晚上睡不着，價有點高。

We were sent to the hotel by Delta on November 10th. Our flight had been canceled in Fort Lauderdale. They gave us a hotel voucher and 4 food vouchers. Upon checkout they said everything is taken care of. We received a bill for 38.80 for dinner. After calling the hotel, they said we did not show them all the vouchers. Since I was told everything is fine, why would I not think there would be a charge. Nice hotel but...

Dirty Rooms. Insolent front desk staff, unwilling to help and very incompetent and slow. Entire Hotel smells like the powder you throw over someone vomits. My room was filthy. Broken toilet seat. My Carpet was soaked with 3x5 sq ft wide wet spot, likely from bodily fluids of the previous guest. Broken Shower faucet ( water running out of both sprayers) Fecal Matter on Toilet Flush knob. No water pressure in Bathroom. They gave me a handicap room, which is not a handicap room. If you are handicap, do not consider yourself accessible in this room. I gave hotel many attempts to make this right, along with Hilton Corporate and they did not care at ALL. Hotel is right next to i-95 main highway, so you hear very loud and powerful highway noise all night. Gym and Pool are blown out and dirty.. This hotel needs an overhaul of the staff and interior and exterior renovations for my awful stay, they only offered me 2,000 points which is equivalent to like $10.00... My room was not even vacuumed when I checked in , and not vaccum with the daily service ( which you have to apparenty request each day to have your room cleaned, which only entails new towles and making your bed basically).... you have to pay for parking, $10.00 a day, which is ridiculous there since its not even in a city. This is not operated like a Hilton Properties, and I am very ashamed to have stayed there. Even Hilton corporate did not try to help me out on this one, because I booked thru a third party so they treat you like TRASH. I will only stay at Marriots for now on. UGHHHHH. Very disappointed in my stay and how I was treated.

Room was a great size, bed was comfortable. The bathroom was very small with little counter space but all necessary needs were there. I also wish the room had a microwave.