Mercure Jakarta Kota

Mercure Jakarta Kota arvostelua

Mercure Jakarta Kota

Hayam Wuruk St No.123, Mangga Besar, Taman Sari, West Jakarta, Jakarta, Special Capital Region of Jakarta, 11160, IndonesiaNäytä hotellin tiedot
Mercure Jakarta Kota
Mercure Jakarta KotaMercure Jakarta KotaMercure Jakarta Kota
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

8.3/10
Erittäin hyvä
694 arvostelu
Vahvistetut arvostelut
Sijainti8.6
Mukavuudet7.7
Palvelu8.6
Puhtaus8.3
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(694)
Positiiviset arviot(659)
Arvostelut valokuvien/videon kera(144)
Hyvää vastinetta rahalle(41)
Suuret huoneet(29)
Upea kylpyamme(19)
Puhdas allas(13)
Sopii erinomaisesti liikematkoille(12)
Sijaitsee keskustassa(11)
Outo haju huoneessa(10)
Erinomainen näkymä(6)
Kielteisiä arvosteluja(35)
Jackal Rovers
Superior kahden hengen huone
Majoittunut 10.2025
Pariskunta
2 arvostelu
9.5/10
Mahtava
Lähetetty 5.11.2025
It’s an old vintage classic hotel that’s nicely sentimental and nostalgic . Had been in this area for a long time , it’s suitably located between Glodok and Lokasari
Käännä
Majoituspaikan vastaus: Dear Jackal Rovers,We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mercurely YoursTeuku RusiansyahGeneral Manager
Anonyymi käyttäjä
Superior kahden hengen huone
Majoittunut 9.2025
Yksin matkustava
27 arvostelu
10/10
Ylivertainen
Lähetetty 27.10.2025
Nice hotel..comfortable..easy..suitable for solo..great..
Käännä
Majoituspaikan vastaus: Dear guest,We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mercurely YoursTeuku RusiansyahGeneral Manager
MeganLo
Deluxe Double -huone
Majoittunut 7.2025
Yksin matkustava
11 arvostelu
10/10
Ylivertainen
Lähetetty 4.9.2025
Old school hotel, loved it. Good breakfast and friendly staff. Very clean hotel. Good view of the city. Walking distance from Chinatown.
Käännä
Majoituspaikan vastaus: Dear MeganLo,We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mercurely YoursTeuku RusiansyahGeneral Manager
Vieraskäyttäjä
Superior kahden hengen huone
Majoittunut 6.2025
Matkustus ystävien kanssa
1 arvostelu
6.5/10
Lähetetty 27.7.2025
The towel should be replace and change a new. Location so far center, nearby not much things to do for traveller The staff friendly and helpfull
Käännä
Majoituspaikan vastaus: Dear Vo,We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mercurely YoursTeuku RusiansyahGeneral Manager
LimBoonHui
Deluxe Double -huone
Majoittunut 6.2025
Yksin matkustava
11 arvostelu
10/10
Ylivertainen
Lähetetty 19.7.2025
This was my first time staying at Mercure Jakarta Kota. While the hotel is not new or luxurious, it offers all the essentials for a comfortable stay. The room was clean and well-maintained, and I was especially impressed by the soundproofing between the room and the corridor — very well done. There was still a bit of noise from outside, but nothing too disturbing. The location is also convenient — it’s about 1 km walk to Chinatown, and getting a taxi is very easy from the hotel. Breakfast was quite local in style, but still decent and satisfying. The staff at breakfast were all very friendly and helpful. Housekeeping did a great job during my stay. The bathroom is a bit old, but everything worked perfectly, including hot water and water pressure. The only real drawback is the elevator, which feels a bit outdated. However, considering the overall value for money, this is easy to overlook. Overall, I had a very pleasant stay. I was satisfied with everything and would definitely return next time I’m in Jakarta!
Käännä
6/9
Majoituspaikan vastaus: Dear LimBoonHui,We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mercurely YoursTeuku RusiansyahGeneral Manager
Vieraskäyttäjä
Superior Double -huone
Majoittunut 5.2025
Yksin matkustava
34 arvostelu
10/10
Ylivertainen
Lähetetty 1.7.2025
Located at 15min walk from Kota station, but you can take bus way to go here just next to the bus stop. With own GYM, pool, SPA and restaurant, although the hotel is a little bit old aged, it is really nice to stay here, with happy good services. You can find more foods from China town nearby. Visit here for Jakarta!
Käännä
Majoituspaikan vastaus: Dear Guest,We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mercurely YoursTeuku RusiansyahGeneral Manager
anaashid
Superior Double -huone
Majoittunut 4.2025
Liikematkustaja
12 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 28.5.2025
Overall, everything is satisfactory. Breakfast offers a variety of tasty options, and the flavors are excellent.
Käännä
6/9
Majoituspaikan vastaus: Dear anaashid,We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mercurely YoursTeuku RusiansyahGeneral Manager
Elizaveta ll
Superior kahden hengen huone
Majoittunut 9.2025
Yksin matkustava
2 arvostelu
6.5/10
Lähetetty 4.11.2025
The bed is nice, the price is nice and people nice too, but the bathroom…. It is really old and the toilet was kinda dirty Dint want to take a sower in the bath cause of the looks, but had too after the long road( The bath is yellow, it’s really old and rusty in some places The curtain in the bath is dirty, was disguised to even touch it Also the conditioner smells not good, it feels like they didn’t clean it for a long time
Käännä
Majoituspaikan vastaus: Dear Elizaveta II,Thank you for taking the time to tell us about your experience at the Mercure Jakarta Kota. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Mercurely YoursTeuku RusiansyahGeneral Manager
Vieraskäyttäjä
Deluxe Double -huone
Majoittunut 5.2025
Matkustus ystävien kanssa
5 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 4.7.2025
Good location and good service, near by china town.
Käännä
Majoituspaikan vastaus: Dear Guest,We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mercurely YoursTeuku RusiansyahGeneral Manager
Anonyymi käyttäjä
Superior Double -huone
Majoittunut 5.2025
Yksin matkustava
5 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 14.7.2025
Good location. Spacious room. Will book again for next visit
Käännä
Majoituspaikan vastaus: Dear Guest,We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mercurely YoursTeuku RusiansyahGeneral Manager
Wanderer Lim
Superior kahden hengen huone
Majoittunut 10.2025
Perhe
2 arvostelu
7.5/10
Lähetetty 7.11.2025
Good location, good Mercure brand, but property can be quite aged, can be improved.
Käännä
Majoituspaikan vastaus: Dear Wanderer Lim,We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mercurely YoursTeuku RusiansyahGeneral Manager
Anonyymi käyttäjä
Deluxe Double -huone
Majoittunut 1.2025
Liikematkustaja
9 arvostelu
3.5/10
Lähetetty 6.3.2025
The hotel is very very old, counter staff is not friendly. The room is big, but old. The blanket has saliva smell.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to tell us about your experience at the Mercure Jakarta Kota. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Mercurely YoursTeuku RusiansyahGeneral Manager
YitMing
Superior Double -huone
Majoittunut 1.2025
Yksin matkustava
1 arvostelu
5.0/10
Lähetetty 20.2.2025
Can’t make mercure standard. Totally old and dirty toilet with stain everywhere and old grey towel. It is really the worst Mercure I have ever stayed. Good thing is manager hero is good help me to manage cancellation. They have good capable staff however I think the owner tried to save money and not renovate it to Accor standard. It is really not Mercure standard
Käännä
6/8
Majoituspaikan vastaus: Dear YitMing,Thank you for taking the time to tell us about your experience at the Mercure Jakarta Kota. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Mercurely YoursTeuku RusiansyahGeneral Manager
Sukumar Krishnan
Superior Double -huone
Majoittunut 7.2025
Pariskunta
27 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 15.8.2025
Spacious & Clean rooms, very friendly staff in restaurant and decent breakfast Gym, pool and facilities old and run down Good for business travelers
Käännä
Majoituspaikan vastaus: Dear Sukumar Krishnan,We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mercurely YoursTeuku RusiansyahGeneral Manager
Minnie J
Deluxe Double -huone
Majoittunut 1.2025
Perhe
4 arvostelu
7.5/10
Lähetetty 9.2.2025
Great hotel location, helpful front desk. Room is spacious, decent cleanliness, amenities by request (room for 2 but when we enter only 1 sandal was prepared). Lights are connected one to another, not that convinient to choose to keep some lights open. The countertop basin has extremely slow draining, and could not be adjusted. Overall it was an okay hotel due to the strategic location.
Käännä
Majoituspaikan vastaus: Dear Amelia,We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Teuku RusiansyahGeneral Manager