Sunset Tower Hotel

The team curated by Jeff Klein is the best hospitality team in the US....full stop.Everyone went out of their way to make my month long stay perfect. After the LA fire evacuation, feeling a little stressed, everyone was so kind to me and playful with my big dogs. They went out of their way to accommodate my dogs with special seating in the restaurants and helping me get in and out of the hotel safely. What stands out to me is how effortlessly, everyone treated the hotel guests with respect, kindness and personalized care. l come away not only having a lovely time, also feeling like you've made friends for life. Funny note.....as a guest of the hotel for decades, it just gets better and better. Unique and rare accomplishment. I know I'm going to miss mentioning many people, but please know I appreciate the entire team. Megan and her amazing team at the valet. Always friendly and welcoming and VERY helpful guarding my area as I unloaded the dogs. Ness, John and the team at the front desk. Super helpful and went out of their way to accommodate my daily requests. Special thanks to Ness. Now, the restaurants....what can I say....Mauricio, Barbara, Dimitri, Thomas, Hailey, John, Eric, Tony, Angel, Natasha.....the list goes on and on..thank you for your kindness and extra care with the dogs. So much gratitude for the friendly and outstanding service.

The Hollywood history of this hotel exudes out of every pore! The outstanding service enhanced the pampered feeling I felt staying at the Sunset Tower! The staff truly cared that my stay was exceptional. Looking forward to seeing the refresh occurring at the property this summer!

What a charming little hotel. From the little chocolate 'Sunset Tower' upon arrival in the room alongside an array of complimentary sweet treats, to the short movie of the hotel's history/past famous residents who used to live - everything seems personalised and choreographed. I will say I think the charge for the valet is a tad high ($70), alongside the attitude of 'some' of the staff being pompous and detached (but that was only one male on the front desk), there are few things to fault. Just be aware that if you were to book the standard room, it is tighter than it looks in the photograph.

Superbly Refined This place simply exudes 1930s classical elegance. The cocktails at The Tower Bar are top-notch, and the wonderful food menu is superb! Breakfast at the terrace is beautiful, and the staff service is excellent. This is a vintage experience, and there’s a reason why it’s popular with Hollywood A-Lister’s.

Everything about this hotel was wrong for the minute. We walked in the door. They made a mistake of running my credit card too many times which triggered and activated a fraud alert in which they tried to say that we were either not who we were or stealing from the hotel. The bill was rectified immediately once contacted the bank and they still were aggressive. My girlfriend was even Worried for her safety. By the pool, they didn’t give us trays. Just eat off the ground. Try to get a reservation within the hotel for dinner, but they didn’t reserve tables for anybody who is staying there. They were extremely rude and after we left after only being there for four hours, they said that on the phone they have clientele that “rents by the hour“. And then proceeded to try to charge me for a night that I didn’t even stay there. Stay away from this hotel they are the worst.

A gorgeous property in a very desirable location. But the reason to stay is for the staff - the experience from start to finish was amazing. We were treated like A-listers, though we are not. The hotel has exceptional character, the rooms are beautifully appointed, and the food/drinks are excellent. We look forward to a return visit soon!