Galena Inn

We seldom share our feelings about a stay but felt a responsibility to do so now. With great anticipation we stayed at the Galena Inn (formerly the Victorian Mansion) which was followed by great disappointment. We picked this B&B because our trip was last minute, it's proximity to Main St., and because of the mostly positive reviews. We stayed in the Lincoln Room. Two nights, 3/24-25/22, totaling $466.20. We ended up only staying one night. We were warned that once paid, there would be no refund. Yes, we were expecting the “old world experience” (Otherwise why would you stay here?) but at this rate we did not expect there to be: several small bugs by the window floor (I can offer pictures), under the bed and behind the frame is very dirty, extreme coldness as the only heat source was from an ineffective little floor heater which we set at the highest setting (there are radiant heaters in the room and bathroom but they were not working), the bed was firm, the pillows were of very poor quality, and there was not one cup for drinking. Also, for varying reasons, we are use to eating breakfast at 7:00 am therefore we were unable to take advantage of the “modified breakfast”; we were unsure what this meant as all online searches listed the Galena Inn as offering a “full breakfast”. This Modified breakfast is only provided from 9:00-10:00 am! Having no one representing the Inn outside of “normal hours” is very unsettling as well. Very disappointed.

Innkeeper Kerrie was kind and overall helpful. The building is beautiful. She has generally concerned about our ability to get to the third floor and helped us relocate to the coach house. One TV didn’t work in the space and the lighting in the coach house was pretty dim. The breakfast was good and she was willing to accommodate our special dietary needs. I do feel like some aspects of the house and yard could have been cleaner. Parking can be a challenge.

Anniversary in Galena We enjoyed our overnight for our anniversary. The staff was very professional and accommodating. We had a plumbing issue and they resolved it while we were at dinner. Breakfast was delightful. We enjoyed the Blackhawk room.