The George Inn

went for lunch while staying in hatherleigh. i wanted a plain burger not one with extras. this was no problem. husband had a jacket potato which was one of the biggest ones i have seen. both meals excellent staff very friendly and helpful. will go back again when next in hatherleigh.

Three of us arrived on a Saturday evening- two cyclists with a 59 year age gap -and me, the back up driver. I can't fault this very pleasant hotel, but it was the friendly, helpful team of staff who made it for us, including the chef who really put herself out to meet my unusual dietary needs. They made it a place I will remember with a smile, and hope to return to.

The room wasn’t ready when we arrived (after the advised check in time). The kitchen fans was completely unacceptable and then the boiler noise was incessant all night. The restaurant staff were helpful and friendly The room was otherwise clean and pleasant (bath a bit scummy?) Good location.

When we arrived at this place we were very impressed with the exterior as it’s a very traditional looking building with a thatched roof, even though it was rebuilt in 2010 following a fire. Inside it is characterful, the staff were friendly and helpful and our room was very nice. We ate in the evening and the food was very tasty although the seasonal vegetables were not seasonal.. but that didn’t detract and I didn’t say anything because they were very tasty. The reason we have taken off a star is because it is a little tired in places and the courtyard area was grubby, and damp with broken tables and litter which was unwelcoming upon arrival. Also the bathroom was perfectly adequate with plenty of hot water but the bath panel was corroded and broken. The towel rail was hanging off. But again I must emphasise overall we had a lovely one night stay and we would definitely return.

I wanted to buy a bottle of wine or bubbly for my parents who stayed at The George as a surprise, as they were celebrating their 60th wedding anniversary. It took 8 attempts to get through on the phone, no one answers it or returns messages. Eventually I managed to speak to a staff member on reception, explained my request and paid for the wine, asking if my parents could be told of the surprise. No one told them, and had I not checked with them, my money would have been spent in vain. The lady they spoke to at the bar knew nothing about it. The pub did refund the money to Mum and Dad, but the gesture was spoilt. From the difficulty I had in getting through on the phone I surmise they are understaffed, and the staff who are there seem to care little for ensuring their guests have an enjoyable stay. I won't be frequenting The George myself, and doubt my parents will return.

Had a great Sunday roast at George! We were served by Fin and Joel who were absolutely lovely and so helpful!! All staff were great to be honest and atmosphere's nice and calm, feels very relaxed:) Definitely recommend for a nice chill meal on Sunday !

Beautiful hotel, completely rebuilt after a fire. It is a copy of the original that was several centuries old. Clean rooms, very quiet hotel and town. Good breakfast, although adding fruits would be an excellent idea. I paid around 75 pounds for a room for two, with a double bed with breakfast included (end of April 2024) A very good price, if it weren't for the bed being very narrow, I couldn't sleep well, with the risk of turning over and falling to the ground.

On the face of it, the property was generally finished to a high standard and the staff were friendly and tried to be helpful. I was initially pleasantly surprised by the appearance of the room i was given. However, room 11 is not fit for purpose. The room suffers from noise from quite loud kitchen fans, both motor noise and whining bearing noise. These fans are on all the time the kitchen is in use, beginning before 7am. When the fans eventually switched off, there was more penetrating low frequency buzzing noise that continued all night. This made it very difficult to sleep resulting in an unpleasant nights stay. Room 11 was described as being an economy room, but it was not obvious at the time of booking or in the subsequent confirmation why this was so. It could be as a result of room size, amenities, or slightly worse/tired decoration. Over the week I was travelling, it certainly was not the cheapest room by some way, but it definitely was the worst night I had. In my view, a room that is noisy is not fit for purpose. The issue was raised with the evening staff and although they attempted to find a solution, there was no satisfactory outcome. A follow up complaint email to hotel management received an unsympathetic response.

Spent a week night here as part of a 5 day trip. The hardest part of the whole experience was trying to find the rear parking - the lady at the bar who gave my wife 'directions' frankly didn't have a clue. We circled 3 times trying to figure it out. Possibly the same one when we turned up in the bar with 4 bags looked at us like we were going to have a beer and some crisps. A gentle nudge we had a room booked and we were in business. The rooms are on the second floor, accessed only by a key-locked door so is secure enough. There is a flight of stairs with a central landing so access with large suitcases is OK. There is a central courtyard so the rooms are all around the outside of the pub with a few up and down steps and carpet so it can be hard to push your suitcase. The room was very large, much bigger than any hotel room. The bathroom similarly is large and plenty of room, but not much vanity space to place personal items. The shower had the typical stains on the tiles that all motel rooms seem to have. The bed was good size and comfortable. We didn't really hear any external noise, and nothing form inside the pub so sleep was great. We didn't have dinner there but di have the included breakfast. It's a very basic offering, and not a large serve but was plenty fine. Along with the hot options the expected cereals and juices were on offer int he dining room. All in all a pleasant stay and nothing to really complain about except maybe some staff customer skills.