Sleep Inn & Suites West des Moines Near Jordan Creek

Great hotel! Room 216 was perfect…was able to open window and nice view Of the sunset…nothing obstructing view..trees, open field…king size bed, very comfortable…great linens…very easy check in and out…looks like the Property is very well managed! Great breakfast…very clean thru out…praise To housekeepers! Thank you for a great nights stay!

Great location, just off of the Interstate. Several restaurants nearby in various price ranges and easy walking distance. Spacious rooms. Comfortable beds. Helpful staff. Great breakfast. Reserve a suite for the best value and space possible.

The hotel seems to be under new management. There was a strange odor in the room. The room was not clean, with paper towel left in the sink. The bottom of the shower was coming apart. The security lock had been removed. This used to be a nice, not so much anymore.

Everything was great at this hotel. The staff was helpful and friendly and everything was very clean! I would definitely recommend this hotel and stay here again. Beds were comfortable, soft water and did I mention clean! That is the most important in my book.

Bed was very comfortable and the pillows were ones you could actually sleep on. The room was clean. Check in was easy. We did have a reservation. A good location near shops and restaurants. Tub was very clean and I even took a bath in it, which is something I rarely do in a hotel. Good value for the price.

The room was neat and tidy. The front desk staff were helpful. The location was convenient, just off interstate 35. Breakfast included fresh banana bread which was delicious. I would recommend this as a good destination for a business trip

The staff here are exceptional, especially Kelly the lady in charge of breakfast. She goes over and beyond to make sure your stay is comfortable. The only drawback was the shower, you have to squeeze yourself underneath this showerhead that is not adjustable or sprays out much water. The bathroom needs a little repair. The carpeting is filthy. The beds are the most comfortable that I've ever slept on and the pillows and sheets are perfect. The towels could be softer. However this hotel did not gouge customers during fair week. The location is quite and beautiful with a cornfield outside my window. There's a Target and nice restaurants nearby. The breakfast is pretty standard, but everything was fresh and tasted good. It is a really nice hotel, apart from the shower.

Nice hotel overall. Great location. Good value. Friendly service. Enjoyed breakfast. Kelly makes great scrambled eggs and works hard to make sure everyone has what they need. Gym could use a bike, but it's clean and the equipment works.

Beware of the cancellation policy. When I was checking in I informed staff I didn't need the second night I reserved. Staff called the manager because they just had a meeting on cancelations because they were confused. You must give 24 hours prior to you checking in. Not just 24 hours notice. If staff are confused how is a guest supposed to understand policy. Also beware of breakfast hours. I have gone here for years with 10 am as ending time as stated in their information book. Not anymore. They shut down at 9 and argued that's the correct time. We showed their book and the response was... we didn't even know that was in the book. SMH.