Courtyard des Moines West/Jordan Creek

The staff is extremely nice and helpful. I will be stay here again

Courtyard Des Moines West/Jordan Creek was a great place to host our family reunion. The staff was very accommodating. Nano Leech was excellent in helping us secure a block of rooms and meeting room space. Our family enjoyed the pool, complimentary breakfast, meeting room, and outdoor lounge spaces.

Top tier member of the “Marriott frequent flier program” so am used to a warm welcome, bottles of water, friendly exchanges etc. - none of that here. Young lady asked for my cc card and said, “Oh, they gave you a room already” and handed me a key. Nothing else. Oh, she did tell me where the elevator was. Room 423 is the smallest in the building and the headboard extended into the little hallway to go to the bathroom. Odd. But it was clean, standard Courtyard. I went to get more luggage and asked for a couple of bottles of water — “Sure, just grab some out of the cooler over there.” OK. Thank you. Of the six or eight times we walked through the lobby and out the door - including when we left the next morning, we NEVER saw another staff member in the lobby. In fact, we saw no one! What a crazy place. It must operate by itself.