West des Moines Marriott

They are very short on staff. The staff there is overwhelmed.

I had such a sweet and welcoming experience because of the night advisor Sharon S!! Sharon went out of her way and made every effort to ensure I had everything I needed. From giving me a room close to the lobby so I could handle all of my luggage easier to physically running to the bar to make sure I could get a drink before it closed. I arrived solo, close to midnight on a Saturday night and I felt like I instantly had a friend. She made a huge difference. I’d stay there when I travel just because of this experience. Thank you Sharon!! You’re definitely rare. :)

Great hotel. Zach at the front desk was kind and super friendly. He upgraded us to a suite for the night. We are Titanium, but this was an exceptional front desk experience. Room was very nice and the breakfast was very good!! If we are near the area again, we will choose this place to stay.