Townhouse 1236 Sunder Vihar

Please avoid this hotel at all costs. Plus, no actual verification of hotel credentials is done by Ctrip at all. I booked a 2 nights stay and it said the booking is via Oyo. I prepaid everything. And when I check in, the hotel tells me that we are no longer under Oyo. In fact, they have not been under Oyo for last 6 years. Additionally, the said we haven’t received any booking email. I was confused but because it was already late, I ended up paying them again as per the day rate. I file a full refund with Ctrip and they are emailing me for the status of the refund saying they’re trying to reach the hotel for refund status. As I was travelling internationally, obviously I cannot take their calls. Then all of a sudden after 3 days, Ctrip replies to me that the hotel has declined for a full refund. In short, because of Ctrip’s sleazy listing deals of hotels with no background checks, I ended up paying twice for a hotel that was equally shitty experience to stay in. Please avoid this hot at all costs, and maybe Ctrip too

When we travelled to Delhi in December, we discovered the beautiful hotel The Town House in Paschim vihar. The hotel is kept up beautifully and exudes positivity. Excellent experience, and I really like the cuisine. The service was excellent, and the staff was very courteous and professional.