Hilton Garden Inn Columbia Airport

該酒店第一眼並不驚艷，沒有豪華感，但設施配置很好，每個房間都有微波爐，早餐簡單實惠，服務特別好，退房時我想買和杯麪帶着，前台大姐直接給了個免單

酒店很大，很乾凈，浴室很好 從機場叫車到酒店20美金，很方便

I arrived a little after 9pm and was tired and hungry after a long day of meetings and driving over 6 hours that day. The receptionist was on her cell phone on a private call when I walked to the desk. She was extremely condescending, not welcoming at all and asked if I had stayed at a Hilton before. I am a gold member - I know she must have seen that on my profile! I asked her for a bottle of water as I was dying of thirst after driving for over two hours and being delayed by a traffic jam and rain. She informed me they do not give out water. I told her this was strange as I believed it was a perk of membership and I was given water at reception in all the other hotels I had stayed at. She replied curtly "We don't do that." She then proceeded to rattle off hotel policies in a flat monologue without making eye contact. I asked her to please just give me the key for my room so I could get some food and water that I desperately needed. The room was clean and bed was average. Bathroom does not have a fan and it steamed up quickly. There is no magnifying mirror in the bathroom for doing makeup which is really inconvenient. The sliding shower door would not stay closed and I ended up having to wedge a wash cloth into the hinge to keep it from sliding open, but by the time I had accomplished this the shower had sprayed all over the floor and it was soaking wet. The next morning when I went for breakfast I just wanted something small - a little fruit and yoghurt with a coffee. There was no quick self service buffet for a speedy in and out. You had to wait to order with the single waitress who was also sullen and so rude - she turned and walked away from me while I was talking to her it was so bizarre! I wanted to eat so I could check out and get to my business meeting but had to sit and wait for her to take my order and then serve me. I ordered a fruit bowl (over priced at $10!) that was supposed to come with greek yoghurt, nuts, granola and honey (which I presumed you would be able to add yourself if wanted). I received a bowl of overly sweetened flavored yoghurt (not greek) with a small scattering of blueberries and about 4 strawberries cut in half. No nuts, no granola, no honey. It was really strange. I picked out the little bits of fruit as best I could and did not the yoghurt. The only milk available at the coffee bar was the tiny plastic cups of half and half and a few flavored options. Not happy that there was no fresh milk available for my morning coffee. I will definitely not go back to this hotel.

I enjsoyed my stay at the Hilton Garden Inn Columbia airport. Shout out to Chelsea and Aurelie. Rooms were clean. Breakfast was standard Hilton Garden Inn. Dinner was decent. Pro: Proximity to airport and highway. Con: America's Value Inn and Sunset inn extended stay are very close. The clientele for both are seedy. There's a random vagabond walking across the parking lot. Recommendations for Management: I'd recommend adding a fence/divider to the left side of parking lot to create more separation with the Value Inn's clientele.

Multiple vehicles, including mine broken into. Security cameras don’t reach out to the park lot. Security company drive around don’t do anything. I want a full refund for my stay!

Great staff & very clean! Would stay again!