Xbalanque

My wife and I were visiting Roatan for a friends and were able to spend the last few days of our vacation at Xbalanque. This resort was in a great location in Turtle Beach, nestled in between the West End and West Bay. We really enjoyed how tranquil and relaxing our stay was. The staff is very friendly, the hospitality was great. Thank you to "Roatan" Randy, Jamie, Chris and Mike. Food at the Lotus was great, lovely Caribbean homestyle food that was delicious. The room was nestled amongst the trees, really pretty and quiet. Slept really well, the AC in the room was fantastic. Would love to try out one of the larger suites on the beach when going back to Roatan as they looked really nice. Overall would recommend this place for any couples or families travelling to Roatan.

Excellent service. Endroit paisible et agréable

We just returned from a week stay at the Xbalanque resort and cannot say enough good things about it. The owner, Patsy, was extremely gracious and very responsive. She answered all of our questions in advance of our stay to ensure we were well prepared for the trip. She offered us ground transportation to/from the airport which gave us great peace of mind. Danny picked us up from the airport and offered us a grocery stop, which was a huge help so that we could have snacks/drinks in our room. Edder gave us our return trip back to the airport and several rides to and from our excursions throughout the week. He was awesome. He was always punctual, reliable, and fun to be around. The front desk stay was great and helped us plan excursions for every day- some of our favorites were the dolphin action swim, zip lining, scuba diving and the fishing/snorkel trip. What I loved most is that the resort was in the perfect spot on the island. No crowds and very private and serene. But there was tons to do if you wanted to do excursions. And almost all of our excursions were private which was extra special. We stayed in the sun room which was extremely spacious. There were two bedrooms, a full kitchen, living room and beautiful outdoor deck with ocean views. We travel a lot and This was one of the best family vacations we have had. Huge thank you to the entire Xbalanque staff for making our stay so enjoyable!!

Hotel moderno con areas de mejora El hotel es bonito y moderno pero con mucha area de mejora. No hay recepcionista despues de las 4 pm. Hubieron varios incidentes que requerían atención de alguien del hotel (caida en escaleras porque no hay elevador y tema de limpieza). Los camastros, alberca, cubiertos, tina sucios. Hubo una alita de pollo (chicken wing) flotando en la alberca dos dias seguidos. La tina de la habitación sucia. Varias ventanas en las habitaciones sin persianas, por lo tanto te despertabas a las 5 am cuando pagas por un hotel para ir a descansar.

Wonderful responsive service tonrequest Sheets were sandy but cleaned on request.

No plumbing, no door lock, no wifi; scam stay away No toilet plumbing. No lock. No wifi. They werent willing to refund.