Hotel Indigo Grand Cayman

酒店還行，但沒有海灘

My teen daughter and I just spent 4 wonderful nights at the Indigo and loved it!! This was a perfect time to go- there were no crowds and the staff learned our names and we had our choice of pool and beach seating without having to rush down in the morning. The weather was perfect too. It was overall just an amazing trip for us and the Indigo was stunning. I only wish we had splurged on an ocean view room- the neighborhood view was really just a main road (noisy) so we did not use the balcony at all. The hotel also provides free snorkeling masks to borrow and pool noodle which we took with us for snorkeling further north on the Seven Mile Beach.

We stayed at the Hotel Indigo for four days, three nights for a quick 25th anniversary trip, and it did not disappoint!! The staff is beyond helpful and solicitous; for example, Marie Grace surprised us with champagne and cake in the room for our anniversary, which was a lovely touch. The ocean view room was spacious, and the balcony was great for watching the sunset. We have vacationed in almost all the Caribbean islands, and Grand Cayman is by far the most expensive—Hotel Indigo provides A LOT of comparative value with the gorgeous pool and beach facilities, restaurants, personalized service, and accessibility to other restaurants along the unrivaled Seven Mile Beach. We also enjoyed the spa next door at the Kimpton, and the golf cart shuttle service is a plus (shout out to the great Lewandi, who kept us company while we waited for our cart!) We highly recommend Hotel Indigo for your Grand Cayman adventure!!!

The hotel is criminal. They sneak a $65 a night resort fee on your bill when you check out. This is criminal fraud. Nowhere is this charge disclosed to you beforehand. I will never return and I am filing a police report.

Big Mac and his staff at the Indigo were exceptionally kind to our family during what turned out to be a really scary time. We were visiting for a vacation to celebrate our kiddos’ birthdays in July 2025. We have status with IHG and had requested to be upgraded. Big Mac honored our request, placing us in a two queen, one bedroom suite. My kiddos were super excited, as were we. Upon arrival, the room had a light-up neon Happy Birthday sign, a thoughtful card, and some beautiful desserts for the kiddos. We were impressed. The room was lovely, large, clean, and very comfortable. Unfortunately, shortly after arrival, my 11-year-old fell ill. She was vomiting and feeling awful. My husband spoke to Big Mac about her illness at one point and urgent care recommendations at another. Long story short, my 11-year-old daughter ended up needing an emergency appendectomy in Grand Cayman. Needless to say, this was scary and completely unexpected. I stayed with my daughter at the hospital after her surgery. The surgery took place on my son’s actual 9th birthday. The following day or the day after (it all blends together, as it was such a stressful time), my daughter and I were finally able to head back to the hotel. Big Mac had a wheelchair waiting for her and allowed us to use it as needed. They even wheeled it up the day before we were leaving so that she didn’t have to walk too far. He checked in with my husband periodically to see how our kiddo was doing. He thoughtfully sent her up a beautiful fruit tray. As uncomfortable and sore as she was, that small gesture made her feel incredibly special. She was beaming from ear to ear. I asked about possibly buying a pillow for her, as she would be flying home in discomfort and would be laying across two seats. He personally provided one for her. Just fantastic hospitality. While this was not the fun trip we had planned, the kindness and genuine care we received from Big Mac and the entire Indigo staff made such a difference. I have never had any hotel staff in any position provide service at this level. You could tell that he personally cared about our kiddos’ wellbeing. This wasn’t just him doing a job. This was him being genuinely empathetic to our child and to us. We’re now planning a “do-over” birthday trip for July 2026, and despite everything that happened, my daughter (and the rest of us) can’t wait to return. Big Mac is an absolute gem, and we’ll always remember how he treated our family during one of the hardest times we’ve had. Thank you to Big Mac and the entire Hotel Indigo team for your exceptional hospitality, your warmth, and for just being so awesome. We appreciate you so much. See you in July.

Had an amazing experience. Clean pool and easy access to beach. Staff was nice esp Anthony server Catalina and Newton at the pool