MSM Arena Hotel

Friendly service

It was very clean, location perfect only the parking coz need to pay and you cant get free parking outside street. But recommended hotel , budget good . We willl definitely book again

1 night double room Stay Slow check in as overflowing car park, waited at desk for 10 mins before a member of staff checked us is. Showed us to room and were made aware of a broken tile in the bathroom - were okay with this but may have been dangerous as just pieces of loose tile left in the gap. Bed was very comfy and well made but duvet has a couple of stains on the white sheets. Wardrobe was a bit tatty inside, looks as if it had been damaged slightly. Was also a fair bit of staining on the walls

This was the worst place I have ever stayed. The staff are not helpful. The hotel was not clean at all. Furniture was fixed with sellotape, walls were smashed, floor tiles were cracked, stains on bed, hair on the floor and used cigarettes outside window. The “quiet time” rule does not exist as noise carried on all night so we got no sleep. Do not stay here!

This hotel is awful. Badly needs a full refurbishment. The beds are rotton with badly stained sheets. The bathroom gets soaked when showering and mould,cracks everywhere. I don't like leaving bad reviews but the best thing about this hotel was the toilet paper. I get it's mostly used by football fans but it seriously is not well maintained!

Well not sparkling but ok as a base for wembley a 15 min walk .As for the room very basic but ok for the £ .No drawers onlya few coat hangers every piece of floor is tiled .No black out blind on widow just basic roller blind no air con so opening window to let some air in .Tv in room didnt use so can not comment. I will give a heads up takeyour own spoon as wooden stirrers only thing provided with tea and coffee .The bathroom was very small with shower cubicle which was quite good actually .If you want a peaceful night take ear plugs as you are next to a main road .No mirror in the room as such my partner only just managed to do her hair reaching into the bathroom .Staff were helpful enough with local knowledge. No key or even even keycard but with electric keypad with own individual number code so security wise pretty good .Reception area is a little area and not manned permanent a number to phone if no one there .