Courtenay Village

Countenay village 位於一座樓宇的一樓和二樓。進入樓宇check in 要打電話跟職員取密碼才能取匙卡進入樓宇和房間。樓宇的升降機細小而且老舊。進入房間有點一股不太好的氣味。房間的清潔算可以。樓宇的街道有很多餐廳。

Convenient Convenient place for us but unfortunately no luggage storage. Comfy beds.

This is the worst accomondation booking ever for my family. We arrived at 7pm at night. Rang the Courtenay Villages helpline to check in as there is no reception desk. I got told the receptionist left early which they should not. I waited for the man over the line to get hold of his receptionist or security guard. I waited with 2 kids at the gate for an hour or maybe even longer for a reply. The man over the line kept telling me another 10mins and another 15mins. I had received no reply after the informed waiting time. It was ridiculous because at the end the man over the line only need to tell me the code of their letter box to collect the envelope with my room swipe cards. I found the team is very unprofessional. The room was ok but service is extremely poor n difficult.