Holiday Inn Express Rotherham North, an IHG Hotel

Value for money

Likes: The buffet breakfast (included in the price), was outstanding. The equal of any to be found in more expensive hotels. The staff were exceptional. Several were seen over the 2 days, but all were very polite and went out of their way to be helpful. The room was clean, with a large super-king bed and a good en-suite bathroom. Dislikes: The carpets in the bedroom corridors on level 3 have seen better days. The on-off controls on the shower in room 350 were difficult to move with wet hands. Also the shower tray did not drain properly, leaving a small pool of water on the vinyl floor covering, which required mopping up to avoid it becoming a slip hazard. We stayed for 2 nights and noted that the room was not made-up between sleeps. This was not an issue for us, and perhaps it is standard practice these days - we don't usually stay in hotels for multiple nights. I don't usually complete questionnaires to rate purchases, but I felt that this hotel exceeded our expectations and deserves some recognition.

Average stay. TV didn't work , WiFi was terrible and breakfast not fresh enough!

The staff were lovely but sadly it was the worst hotel room I have ever stayed in. The rooms carpet was stained and looked filthy, the chair had dust/dandruff all along the top of the backrest, the bedroom wall had black marks on it and I could not turn the shower head as it was so stiff. The road noise kept me awake until the early hours along with the noisy Aircon, ventilation shaft and a buzzing light fixture. I would have gone down to reception to complain but my partner was sound asleep, as he can sleep through any noise. I also woke up with insect bites across the back of my kneck, which weren't there the night before! For the amount of guests attending breakfast there is only 1 coffee machine so there was a very long wait. I have advised reception of all the above, I am just letting you know about Room 206.

Nothing to dislike

the places wreaks and is in an awful state after reopening after they housed illegal migrants. staff are incredibly rude, avoid at all cost.