Hyatt House Washington DC / Downtown / Convention Center

Propre, bien placé, calme. La Clim est trop forte dans les communs Nous avons passé un très bon sejour

The hotel was clean and generally solid, but the location is not ideal. The service did not meet expectations, as it was difficult to communicate with the staff in English. Out of two elevators, one was out of order due to renovations, and the other malfunctioned twice during my stay. Additionally, the construction work in the hotel started around 8:00 AM, which was quite noisy and disruptive. It also seemed like the staff lacked proper shift handovers or record-keeping, as I felt there was a gap in communication and organization. Overall, the hotel has potential, but there are areas that need significant improvement to provide a better guest experience.

房間很不錯，服務態度超級好，有問題需要幫助都立刻幫我解決，超級熱情！