Homestay in Walsall

Nothing

I booked this hotel for one of my staff members who was on a training course. He rang me to say that he couldn't get into the hotel as it was a key in a box entry and he didn't have the code. He luckily caught the cleaner who contacted the owner who rang me. She said very abruptly that i needed to pay £150 deposit. When i said oh sorry i didn't know i had to pay it and was annoyed at her tone of voice i said i would pay it but i would put a comment onto trip advisor so people know they had to pay this amount of deposit she said "i couldn't give a toss what you put on trip advisor" i was so shocked at the disgusting way she spoke to me immediately rang my employee and told him he wasn't staying there and found him somewhere else to stay. He then said to me thank god as it was a dump. stay well clear people.

Room was alright. Bathroom is also shower, drain isn’t good so it teaches toilet. Room is type chilly but good.

Mauvaise surprise on a fracture la serrure de notre camionnette et casser les protections du volant notre camionnette immobilisé toute l après midi le temps quand répare très mauvais souvenir

Overall, had a good stay! Loved the tea, coffee and sugar in our rooms. Only problems we had were when i nearly fell down the stairs with my 10week old baby due to banister coming away from the wall. Mentioned to cleaner.

They try and take 150 before u even check in or done any damanges what a joke