Walkers Arms Hotel

設施很好特別wifi 非常好，同時好少酒店有tube,特别不同國藉人事，可以睇到自己國家tube.環境靜，清潔，有保农地底停車場。交通方便，食物應該好因為餐廳好多人，所以只吃McDonald. 我樂推介這間酒店。

An unexpected upgrade after another establishment cancelled last minute turned into a lovely surprise with my stay at this charming hotel. The staff were very friendly and helpful with the manager Zoe getting special mention for going above and beyond. Will definitely stay again when provided with the opportunity and I recommend others to choose this place. They won’t regret it

Good location, clean room, will stay again.

This place, to stay, lived up to the recent rave reviews. I was impressed with the staff, the decor (not gaudy like in the photos), the room, the location, the price, the garden bar AND the information provided - on the complaints of others, they tell you there is live music on Fridays and Saturdays until 2 am (on a Sunday night it was quiet and almost no traffic noise gets in, even in the front rooms), and that there is a $200 deposit.

Second time I’ve stayed at this hotel. The spa rooms at the back are very large and quiet for a weekday stay. There is a lovely view from the bathroom window, unfortunately they don’t open to allow fresh air. It’s what makes it quiet I guess! The pub meals are great ( no breakfast as they aren’t open) Staff are friendly Would stay again

Natasha is without doubt the best gaming staff member i have ever seen. She is a hard worker who can never do enough for the hotel patrons. In top of this she is absolutely beautiful and always so happy and welcoming. I visit late on weekends always hoping this gorgeous young woman will be on shift. She sets a great mood and atmosphere in the venue. Jaffas are just an added bonus. Thank you Natasha.

We have stayed at the Walkers Arms a number of times. The man reason is the rooms are spotlessly clean with great beds and they’re spacious. Parking is onsite and free, we like that and it is within easy reach of te city. You can drive to the city in five minutes or get a bus at the front door, almost. But the best thing about the hotel is the team who look after guests and freshen up our rooms. They are so friendly, helpful and love a chat and they’re always interested in what we are doing for the day. They are a tell credit to the Walkers Arms and the reason we keep coming back.

The rooms in this hotel are nice . Modern , clean , comfy, everything works. I phoned up , mid afternoon , had come in from the country for a day , needed to stay the night , yes they had a room , close to $180 was the price . On check in at the bar the receptionist explained that she needed to take another $200 from my account as security . I was told in case I had dinner , drinks or room service . I told her I would only require the room . There was no mini bar in the room . I do not need that anyway. When I raised my eyebrows at her request I was told I will get my money back in about a week ! I said how about I give you cash for the deposit , then I can pick it up in the morning , yes fine , but I have to wait until 9 am , I would be leaving at 7 am. She said she will reduce the deposit to $100 and proceeded to charge my card . I do not know if I received my deposit back yet . I do not do internet banking . Perhaps someone could check if my deposit was returned to my account please ????? I suggested to the lady that it might be a better solution for the business and guests to simply register the credit card details in the ‘VAULT ‘ section of her computer reservation system as all modern systems allow , like Guest Point for instance , thus allowing the guests to avoid the inconvenience of having to check up and wait to see if the refund was indeed refunded. At least if your business is going ahead with this very inconvenient practice to at least email the guest registering when the refund has been processed. I think registering a persons credit card number in a vault situation is acceptable , if there are damages or people have a drink or room service , the card can be charged . But deducting an amount of $200 up front is not reasonable in my view. Nor is it conducive to me ever wanting to stay at this hotel again. I am a middle aged woman , travelling on my own . I drive a decent car and present myself well . If I was treated like this because I presented ‘dodgy’ I would be even further disappointed in my experience with the hotel. I did decide that I will not be staying at this hotel again because of this policy of payment up front of a $200 security deposit . But to be clear , I do not object as is the practise in all other motels / hotels , that my credit card details may be retained for security. I thought I would share my feelings here with management and review readers so they can understand the impact such business practices have in the market . It helps accommodation seekers judge if staying with you will suit them. An advisory disclosure of this practice was not mentioned on booking the room either . Thank you for reading .

Not good enough. We waited 40 minutes for our meals. No one mentioned anything about waiting for meals, no one came and checked on us. When we asked we were told that we had to wait…. Once we got our meals we had 3 staff asking our were our meals!!!! Perhaps they should pay better attention. Zero customer service… the meals weren’t good either. Nothing nice to say really. We won’t be back that’s for sure