Alsi Resort Hotel

The experience fell far below expectations. The rooms were very small. It not up to resort standards. I would not recommend this hotel to others

The manager that we dealt with was very friendly.

Staff was nice and accommodating. I was a little disappointed that the restaurant was not open. The room was nice and we had a nice view of the ocean.

Dirty rooms. Luggage carts broke.

Hotel has a good layout and is near the water body. This property has lot of potential if maintained properly. Swimming pool was closed. Beds were a bit smaller. Overall stay was comfortable though. Hotel was clean from inside.

Review of Alsi Resort My experience at Alsi Resort started on a promising note with its attractive exterior, but things quickly took a downturn upon check-in. There were three guests ahead of me, yet only one staff member was available at the front desk. It was evident that the employee was struggling with the check-in process, signaling our first concern. When I requested a business card, I was surprised to find that the resort had no official cards available, which felt unprofessional. Upon entering our room, disappointment grew. The space was extremely cramped, with the two queen beds nearly touching due to the limited room size. This was a stark contrast to the online photos and descriptions. Hygiene was another major issue—there was hair between the bedsheets, and no trash cans were provided. To add to the frustration, the room I had specifically booked with a Bayview did not offer the promised view. When I approached the front desk again to express these concerns, hoping for assistance, the staff was dismissive. They insisted on inspecting the room themselves to verify my claims, despite the photos I presented. I requested solutions such as fresh linens, housekeeping services, or a full refund. However, the staff directed me to contact *******, citing that since I booked through them, handling refunds was not their responsibility. They only expressed willingness to refund if I contacted the third party- *******. Thank you