Sporthotel Wagrain

Net terug van een week skiën en dit hotel overtreft werkelijk alles. Het personeel is uiterst bekwaam, vlot en vriendelijk en allen staan paraat om de perfecte service (altijd met de glimlach) te brengen. De kamers zijn gezellig en praktisch ingericht en goed onderhouden. In de gangen ruikt het altijd aangenaam en fris. Enkele pluspunten: de namiddag-snack van 15u tot 17u met een aanbod van zowel maaltijden als dessertjes, de prachtige infinity pool met zicht op de pistes, de gezellige bar ook met zicht op de pistes en de privé lockers om het skigerief in op te bergen. Het personeel in de ski-verhuur winkel beneden is ook zeer vriendelijk en hulpvaardig. Het onbijtbuffet is uitgebreid en heel verzorgd. Het avondeten is telkens met 3 keuzemenu's en bediening aan tafel en er is 1 keer per week een buffetavond. Dikke pluim aan de uitbater(s) voor de uitmuntende organisatie en bekwaamheid op elk vlak. Er wordt werkelijk aan alles gedacht en er is oog voor detail. Wij keren dan ook zeker terug, intussen al geboekt voor volgend jaar.

Probably one of the best ski hotels we have stayed at. Very close to the Grafenberg lifts, probably a 3 minute walk with boots and skis downhill. The hotel is perfectly central to the ski area so you get to ski Wagrain, Flachau, St.Johann and Zauchansee, although Zauchansee is alot to do in one day we found. I couldnt understand why the ski bus doesnt go to Zauchansee from Wagrain as this is a fantastic area with alot of km's of pistes. I did feel the links between Zauchansee and Flachauwinkl could maybe do with a link like the panorama link. Back to the hotel! - The hotel itself is situated in a perfect location, close to the Grafenberg lift, or you can easily get a ski bus to the Flying Mozart lift. The hotel is clean and spacious, always warm and provided lovely breakfasts and dinners. The dinners were to a very high standard and there was lots to choose from. The hotel did put on an afternoon tea I think between 3pm and 5pm where you could have hot meals such as soup and a main, and some cakes. Some things I was disappointed with: Surprised at no coffee! - in my opinion the hotel is better off ditching the soup and main dish, leaving cakes and adding coffee. I'm somewhat surprised as well as there is no coffee facility in your room. I'm thinking there is a reason, such as knowing people would like coffee so get them to pay for it. To the hotel if they read this, please get rid of the soup and main dish, leaving cakes and adding coffee - that would be perfect and is quite common in other hotels. It would probably save you money by not providing the soup and main dishes. I was a little disappointed as we had arrived late, that we had paid for a full day and there was nothing left out for us in the evening - this is usually the case at other hotels. I think it was more of a hit when on our last day at breakfast it seemed they were keen to get rid of us, taking our plates quickly. Check out was at 10am! (very early) and that the maid walked into our room at 9.58am. We went to the reception to ask for a late check out / or pay for a room but there was nothing. It all seemed like you've had your stay now go type of attitude which was a let down on the last day. However, that was our last day and it didnt spoil the hoilday. The rest of the stay was fantastic and theres not much I can say other than the things mentioned above that could improve this hotel. Pros Hotel centrally located near the Grafenberg lift Warm & clean Staff were excellent A great heated boot room with your own locker provided Fantastic food with lots of choice A lovely indoor swimming pool and outdoor, with sauna and steam room A great games room Cons No coffee in the room or coffee making facilities. No coffee provided at tea (please forget the soup and mains and add coffee) Felt a little rushed to get you out of the door on the last day 10am check out is way too early - usually at other hotels its 12pm - please think about changing this

Excellent from start to finish! We were extremely impressed by the food and service. The choice at dinner and breakfast was varied. The balance of flavours was perfect and extremely well presented, and we loved the afternoon buffet. The extra little touches - from the tags for our robes and bag to house our towels to the morning mail - make this hotel stand out from the rest. We would recommend the Sporthotel for its food, facilities and friendly staff and we would love to return!

A truly wonderful hotel making a great holiday. The luxury twin room was spacious, clean and modern and every day we came back to the room cleaned and refreshed. Suited family of four (14 & 12 years old). We had a balcony with lively views. There was a small minibar, which we didn’t use. Only thing missing was a kettle, but wasn’t really a miss. Food was professionally presented and delicious with the staff attentive. One evening the beef was a little too undercooked for hubby’s taste and they were so happy to bring him something else, he declined, but it was a lovely touch. We were given the same table for the week which was lovely and relaxing. The kids buffet was excellent if the kids chose not to eat from the main menu. So much choice to cover the fussiest of eaters. The family pool was fantastic with an indoor and outdoor pool with a sauna for all to enjoy. The infinity pool on the 7th floor was adult only (over 15) and beautiful views of the slopes. We hired equipment from the hotel which was ideally situated in the garage so took the lift down each morning, had our own locker with boot warmers and then a short walk out the hotel, down the hill and across the road to the main 2 gondolas. Could not have been easier. Highly recommend

This is a fantastic hotel which is ideally situated close to the lifts. The spa facilities at the hotel are first class. The rooms are spacious and are equipped with everything you would need. The food in the restaurant is very good with an excellent selection for both adults and children. The hotel staff were all very friendly and helpful and a special shout out to Sergio in the bar and the lovely Helena in the restaurant, they are both an asset to the hotel.

Die angebotenen Dienstleistungen ( Ausstattung, Welness , Essen.... etc, ) waren ausgezeichnet.Erwähnen möchte ich auch, dass das Personal sehr gut auf den Gast eingestellt ist und dementsprechend aktiv auf den Gast zugeht. Ich empfehle dieses Hotel zu 100% weiter.