Turyaa Kalutara

Hotel is good, but staff is not so pleasure. And food are very spice. If you want to have nice holidays, sweem in ocean, have a good view you must come here. Here you can have aqua aerobik, yoga , shows and concert every evening . I recommend this hotel.

Hotel bardzo dobry,przemiła i pomocna obsługa. Jedzenie dobre, duzo regionalnych i zarazem pikantnych potraw. Dużo owoców morza, owoców, pyszne desery. Brak wina w opcji all in trochę na minus. Ale jest piwo i różne drinki i mocniejsze alkohole. Pokoje sprzątane pobieżnie ale codziennie. Wyposażenie pokoi nie powala na kolana ale wszystko sprawne i w miarę czyste. Klimatyzacja działa cały czas jak się wychodzi z pokoju. Leżaki i reczniki na basenie bezpłatne. Od leżaków do oceanu 10 metrów. Trochę namolni i uciążliwi beach boysi na plaży ale po kilku stanowczych "no, thank you", odpuszczają. Pod hotelem zawsze stoi jakiś tuk tuk którym można podjechać do pobliskiej Kalutary. Rzeczy wartościowe lepiej trzymać w sejfie, akurat nam coś zginęło ale manager hotelu zachował się na tyle profesjonalnie że nie będę tego opisywał. Ogólnie wrażenia po pobycie bardzo pozytywne, polecam.

Before reading on I would just like to say that we are not a family who complain about things when we are on holiday but this hotel let us down badly, and hope this helps other people. Having read various reviews on this hotel we booked a three week holiday here. NEGATIVES: On our arrival at 5am there was no welcome with a drink and a wipe to use after travelling for such a long time which was unusual for us for a long haul flight. I had emailed the hotel in advance and asked them if they would be able to provide us with 2 quiet rooms on a high floor due to medical reasons and enquired if there would be plain food in the restaurant and they replied that this wouldn't be a problem. So when we were shown to our rooms we were annoyed to find that not only were they beside the lift but they actually stank of stale cigarettes and damp. We advised them we wouldn't accept the rooms and were told after breakfast they would show us to alternative accommodation. We were shown 2 rooms which they call the bungalows (these were obviously the older part of the hotel), we were so tired that we accepted them only to find out later that not only did the electrics keep going off (once in mid shave) but 1 room had water constantly running from the roof down the access steps to the room. This had obviously been going on for some time as the steps were green and slippery, we found out that evening when we returned from our evening meal that the outside lights on the steps weren't working which made it even more dangerous with the water coming down. Again we went back to the reception to report this and were told they would find us other accommodation. In the meantime we had been to the restaurant and found that there wasn't anything plain to eat except bread and the desserts. We spoke to our rep and explained that we wanted to transfer to another hotel and at this point the Manager, Head Chef and Restaurant Manager met with us and apologised that we had found things not suitable. To be fair the chef then said that he would be able to cook us plain meals daily and again apologised that they do not have many English guests so it would help them as well. With regards to the rest of the hotel it was no way a 4*, sun loungers needed attention and the mattresses were split showing dirty foam, everywhere seemed very unloved and needed a lot of updating. Whilst we were there they did start to paint some corridors changing the colour from beige to white which started to brighten things up a bit. Each day we had to chase for coke zero (due to being diabetic) as they only ever seemed to have about 6 bottles available at any time. POSITIVES: The staff were lovely, rooms were cleaned daily and sheets changed weekly. If you left towels on the bathroom floor they were replaced. Hotel does provide pool towels. The beach was cleaned by a team but be very careful of the sea, whilst we were there the lifeguards had to rescue two people who hadn't listened when told not to go out of

Der Service ist hervorragend und besonders hervorzuheben sind Ruwanthika, Chaduni, Kavisadi, Nimshi, Navödanl, Binal, Nashan, Pasindu, Lakmal Asitha, Pansilu Großes Lob gilt auch den Küchenchefs und seiner Crew, die wirklich tolles Essen zauberten. Wir durften sogar die Küche besichtigen (siehe Video) was sehr interessant war. Kumara vom Poolservice war immer mit Handtücher zur Stelle und es gab auch genügend Liegen. Der Housekeeping Service war sehr fleißig. Denny vom Strand können wir sehr empfehlen, wenn man landestypische Ausflüge machen möchte.

Excellent hôtel with à Nice outside arrangements. Two pools are great. Animations and people working here are really great and kind. Fitness center/gym bring also somethibg more during out trip. Excellent stay here I recommand thousand percent

hotel tranquile, bien placé dans l ensemble, plage typique avec les vaches qui se promenent, Le personnel est adorable et à notre service. Merci aux 2 animateurs de FRAM pour leur présence et leur gentillesse. Les chambtres sont spacieuses avec vue sur la mer , mais auraient besoin d'un peu de renouveau. Bonne literie.