Grecotel Meli Palace

What a brilliant holiday! We stayed for a week in late September and the weather was a wonderful 28 degrees. The communal areas of the hotel are fantastic but like everyone says, the rooms could do with modernising. However, they are spotlessly clean and comfortable. It’s great to have kettle and fridge in the room. The food is fabulous- Greek salad twice a day made me happy! Loved the Greek yogurt with honey for breakfast. Drinks are great as well. We loved sitting by the pool which at this time of year was all adults but would imagine loads of kids playing in it in the summer months. The sea was fabulous to swim in as well. Entertainment was fine but we also enjoyed just sitting and chatting. Ready to come back next year!

Notre séjour touche à sa fin. Celui-ci n’avait pas commencé dans les meilleures conditions , nous sommes arrivées tard dans la soirée : 22h00 , et nous n’avons donc pas pu bénéficier de la présentation et du tour rapide de l’hôtel qui est en général effectué aux nouveaux arrivants. Nous avons eu ensuite un petit problème avec la chambre de l’hôtel et le personnel a été très professionnel en nous proposant de changer de chambre. En plus +++ : - Le cadre est très beau - En front de mer - Le buffet est varié et très bon : on s’est régalées tous les jours que ce soit au petit déjeuner / déjeuner / dîner - Le personnel est très avenant et se donne du mal pour que le séjour se passe bien - Le all inclusive vaut le coup au niveau de la carte des boissons , je n’ai jamais vu une carte aussi complète pour du all in : mention spéciale pour la Margarita et Pina Colada ☺️ - Un petit buffet au bar de la plage en dehors des repas avec des petites collations : gâteaux , salades etc… - Massage génial au spa En moins - : - Prévoir des chaussures aquatiques car l’entrée de la mer est remplie de galets , roches etc… - La piscine n’est pas très calme, les enfants jouent au foot aux extrémités de l’eau et on a faillit se prendre la balle en pleine figure à plusieurs reprise. Le maître nageur ne fait pas régner l’ordre puisqu’il joue avec les enfants … - Le matin très tôt nous entendons des bruits et des chariots dans les couloirs (les femmes de ménages ?) - Pour une excursion, on nous a proposé un panier repas mais payant , je n’ai pas compris qu’il soit payant car nous aurions mangé plus à l’hôtel que la contenance d’un panier repas.. Au final, nous recommandons cet hôtel car nous avons passé de belles vacances ++

Very friendly staff in a nice and quite location. But the hotel as a building needs a lot of new improvement-lifting. Especially the roons, need a huge lifting! The rooms decoration is very poor! The rooms furniture such as the beds, are old, not modern and the mattress of the beds are in a very bad and old condition. It needs refreshment!

Absolutely brilliant stay here with my son and 2 year old grandson. The rooms are in need of a little tlc but apart from that, everything was perfect. All the staff were so friendly and couldn't do enough to help. Special shout out to Natalia in the restaurant who made my little grandson Rowan feel so special. The pools were great, food amazing and the beach was so relaxed and beautiful. The shop had friendly staff and the entertainment was great. Such a memorable holiday, we will definitely be back. Thank you Meli Palace

We’ve stayed a few times at this lovely hotel and enjoyed every minute! The staff will go above and beyond to help you, Rosemary on reception was so helpful when we arrived and throughout our stay. For my mums birthday, Ioanna and Maria arranged a surprise birthday breakfast with rosé Prosecco which she loved! the bar staff and lifeguards are all friendly The spa is a little expensive, but worth it, i had two massages from the lovely Christina - the staff are lovely and feet you with a welcome drink and flannel for your face and neck. The food is okay - I preferred the lunch foods to dinner, but there is something for everyone. My favourite was the pitta and gyros meat that they often did at lunch time. at lunchtime there is usually pizza which isn’t available at dinner time. there is always chips and spaghetti bolognaise during lunch/dinner so bonus if you love those. Sometimes the chicken or pork skewers were quite underdone so i tended to avoid those. great selection of bread, salad, sauces and condiments. the restaurant staff are lovely and are always over very quickly and it’s clear the restaurant manager cares about his job! There’s a gift shop which sells some grecotel products, some greek snacks, pool inflatables, and suncream etc. it is very expensive though Every time we’ve been the a la carte has not been open but they have opened that area as a bar during the evenings which really splits the queue away from the main bar. the same bar is open during the day and serves buffet, soft drinks, icecream and alcohol. The beach is private and lovely, i would reccomend snorkelling as a group of us saw some turtles! There’s one adult pool and one kids pool The entertainment is okay, I can see how people can get bored but Sisi and Malia are a short taxi ride away The rooms are nice and clean but slightly bland and could do with some artwork or something. we had a huge balcony at the front of the hotel but another room in our party had a very small balcony - Rosemary offered straight away to see if they could swap but we were honestly fine about it! Thank you for a lovely stay!

From start to finish, our experience at the Grecotel was exceptional. We were amazed at how friendly and personable the staff were, with their helpful approach throughout. We were here for one night to celebrate our honeymoon and we were delighted to be greeted by decorations and complimentary drinks in our room. Everyone went above and beyond to make our evening at the hotel memorable. The food was also amazing at the hotel, with a huge selection of cuisines cooked to a high standard. I would recommend this to anyone looking for a nice hotel on the island of Crete.

What a wonderful holiday we just had, the staff are so friendly the hotel is clean and the food has been amazing, we didn't want to go home. Rooms are a little dated but clean and comfortable. Entertainment is not the best at night, but the daytime programs are good. The spa, however, was phenomenal. Christina was superb and so friendly. We will be back next year

Gostámos muito deste hotel , desde a decoração simples, às areas envolventes, praia privada, piscina, restaurante, estava tudo muito bem cuidado e limpo. Apesar de estar isolado, consegue-se ir a pé até à localidade mais proxima (SISSI) onde há restaurantes, lojas e um Porto muito simpático. As ruinas do Palácio de Malia também são perto (45 miutos a pé). Ha um comboio que passa pelo hotel e que nos leva à montanha ou à praias circundantes (custa 22,00€, mas vale a pena). A comida, muito boa e variada. Só temos uma avaliação mais baixa para o quarto que estava decorado de uma forma um pouco estranha (uma peça de cada qualidade) e, apesar de confortável, acho que precisa de ser redecorado com mais conforto. A limpeza também não foi bem cuidada, principalmetne por baixo da cama, gavetas e prateleiras dos armários da casa de banho (closet), via-se bem. A Internet do Hotel também não funciona nos quartos. No entanto, tenho de sublinhar que a simpatia e disponibilidade dos funcionários, superou todos estes pequenos menos simpaticos detalhes. Um nossso muito obrigado especialmente ao chefe do restaurante Giorgios Staurakakis que foi incansável comigo todos os dias (dadas as minhas restrições alimentares), bem como à Maria Vidali e à Prisschulla (espero estar a escrever bem). Da Recepção temos a agradecer a simpatia e profissionalismo da Rosemary (Rosie), Anthonis e Aggeliki (Angela). Peço desculpa se nos esquecemos de mais alguém.De qualquer modo, toda a equipa do hotel está de parabéns porque nos deixaram com muitas saudades.

Bonjour, Suite à notre séjour dans votre hôtel du 16/09/ au 23/09/24, je voudrais tout d’abord, vous remercier pour l’accueil que nous avons reçu de la part du personnel et en particulier à « Jenny » à notre arrivée pour nous parler en Français et nous faire visiter un peu l’hôtel. Un grand merci à « YOANNA » pour tous les désagréments que nous lui avons fait subir, en particulier notre départ en bus et qui finalement s’est bien fini… Merci également à tout le reste du personnel (restaurant, chambre, etc.) pour leur gentillesse. Jalev (Chambre 116)