Hotel Volterra IN

AC doesn't work. When you ask for help at front desk the man says he can't help and they will fix tomorrow. Huh?? We leave tomorrow. Not having a working AC in 100+ weather isn't ok: if it's not working tell guest so they can make a decision. Man at desk didn't seem to want to help- so I ended up having asthma issues and getting sick as it was so hot. I understand language barriers but this man didn't care to help or understand. From when we checked in at 4pm to now, it's gotten warmer- not cooler. Things happen. Things break.. but how the hotel responds can truly make it or ruin the experience. Won't ever book anyone here or recommend. 104 temp outside and no AC working well isn't ok.

Fidatevi di una che ha sangue volterrano nelle vene. Hotel delizioso, pulitissimo, dotato di ogni comfort, in posizione ideale per visitare a piedi tutte le bellezze della città e per prendere i bus per le località vicine, personale gentilissimo e disponibile.

Molto carino e curato. Pulito. Camere spaziose. Personale accogliente e disponibile. Posizione centralissima e ottima per girare a piedi. Non si arriva in auto ma è a 10 min piedi da un parcheggio. Zona colazione un po' sacrificata negli spazi. Unica pecca: la nostra camera non aveva il bidet in camera.

1-Location. 2- Friendly staff 3-Beautiful Property 4-Great Courtyard 5- Cleanliness We picked this property because of the location. EVERYTHING was perfect. Gorgeous rooms, friendly staff, tasty breakfast and a wonderful courtyard. We would definitely return. Thank you for your kindness.

Accoglienza super, con tante attenzioni per l'arrivo, che il navigatore fa capricci. Struttura a pochi metri dall'arco etrusco, con camere semplici ed accoglienti. Noi si stava al piano da cui si vede la cupola del battistero, notevole! Colazione molto curata, e receptionist professionali, cordiali, informate. Danno ottimi suggerimenti per i pasti!

great hotel in a wonderful location. Wish they had an elevator, but the owner was helpful with the luggage and the stairs. Overall, the hotel is an outstanding value, and I would certainly stay there again

Nous avons passé 2 excellentes nuits dans cet hôtel très bien situé et à proximité d'un parking couvert. Nous avons eu une très belle chambre avec une terrasse, le petit déjeuner est très bien, le personnel est très sympa. Nous avons séjourné dans d'autres hôtel à Volterra, celui-ci est le meilleur et nous y retournerons.

È un Hotel mignon, molto accogliente. La nostra stanza, arredata con gusto, affacciava sulla via che dalla porta Etrusca porta al centro di Volterra, molto silenziosa di notte. Nella stanza abbiamo trovato accappatoi, asciugamani e ciabatte, tanti campioni i saponi, acqua e caffè, Tv sat, una comoda cassaforte a chiave. Non mancava nulla. Ci siamo trovati veramente bene. Tutto perfettamente pulito e ordinato. La colazione è stata ricca e abbondante. Noi non mangiamo molto, abbiamo però assgaggiato una fantastica torta di mele. Nessuno può rimanere deluso su questo aspetto. C'è ogni ben di Dio. È un Hotel comodo da raggiungere, lasciando la macchina al garage pubblico 'La Dogana' in un paio di minuti a piedi. Non possiamo che recensirlo positivamente.

My wife and I stayed here for 3 nights in early June, ‘23. The location is very good once you’re there, but access by car can be tricky. There is no place to drop your luggage in front of the hotel, and instead the hotel suggests parking in Area #1 (an underground facility) then rolling your luggage through a couple of streets to the hotel, about 200 meters total with slight inclines. Unfortunately our car gps had difficulty locating the #1 parking garage and we wound up parking elsewhere, walking to the hotel, then moving the car and then transferring our luggage afterwards. The In is on a picturesque street in the historic section, just a short walk from the main square, and close to shops and restaurants (the hotel staff was very helpful in making recommendations). Another note on access is that although there is an elevator, reaching many rooms requires at least one short flight of stairs. In our case (room 403) we had to go down two flights from the elevator. Rooms 201-203 and 301-303 are level with the elevator, but at least one of them has stairs inside the room itself. Those with mobility issues might want to take this into consideration. The hotel interior is cute and stylishly decorated. The small lobby has a bar and a breakfast room to the rear. Our room (403) was very large and attractive, with an alcove that had a desk, a small fridge, and an upholstered chair. There was a comfortable king bed with two night stands and outlets nearby, and an armoire. The room also had a small terrace that would be pleasant during warmer weather. Storage space was limited in the room, but there was plenty of room for open suitcases. The large and attractive bathroom had a shower, bidet, and an open-base vanity with a small amount of counter space. Two shortcomings of the room is that the water took a long time to get warm and never got truly hot. Also, the room was quite cool at this time of year, and the radiators didn’t seem to be functioning. We were warm once in bed, however, with the help of the arctic-rated duvet, The breakfast area was cute but somewhat cramped. The selection was pretty good, with some fresh fruit, yogurt, cereal, boiled eggs (others could be ordered), breakfast meats, and a small selection of breads and pastries. We recommend the Volterra In, with the reservations noted above.