Valis Resort Hotel

I would not recommend that anyone stays at this hotel until the rooms have been completely refurbished. Absolutely everything needs updating. How this hotel can claim to be a 5 star resort is beyond belief. My wife and I booked a ‘Junior Suite’ for four nights. When we arrived we were told that they had given us an upgrade to….. a ‘Junior Suite’. When we were shown the room it was quite shockingly awful – unclean and badly needing updating. We were told they were fully booked and that they had ‘no refund policy’. After a very embarrassing and stressful stand-off we were offered the ‘honeymoon suite’. It was late in the day and with commitments we had to accept what we were offered – having already paid the money, with no sign of them relenting on any kind of refund. When walking in or out of the hotel the staff on the desk didn’t make any attempt to be friendly, let alone make eye contact. It was like a ghost town. We stayed as long as we really had to and left, giving up two nights of our booking and had to pay again for better accommodation elsewhere. In brief summary the problems include: Archaic furniture Uncomfortable beds with inadequate mattress and duvet Virtually no wall decoration – large walls with no pictures Archaic air condition system Scratches and stains on the wooden floors Scratches with peeling paint on walls and ceilings Furniture stained Lighting not all working TV and remote not working Broken toilet seat Broken shower riser rail – head holder Broken toilet brush holder No shower screen No working bath plug (making the bath unusable) Ancient hair-dryer No hot water when needed – having to run the taps for 20 minutes to get any hot water and sometimes not at all. Bath sealant very poor Balcony was uncared for – peeling paint everywhere, rusty lighting, awful plastic furniture that needs replacing. Balcony door locks unsecure A so called ‘mini-bar’ - with a lack of any quality drinks in it Ill fitting, worn and stained carpets throughout the hallways

Nice place.

Beautiful hotel The facilities were lovely. Great pool, pool-side service, spa, gym, beach-front view and chairs. It was quite crowded while we were there, lots of families with children but overall very nice.

Séjour en bord de mer Très bel hôtel

A nice hotel located on the sea. It's a shame that They have a problem with the hot water in the shower. At noon it took a long time to arrive. In the morning the hot water ran out in the shower

ΜΑΚΡΙΑ!ΜΑΚΡΙΑ!Το ξενοδοχείο από την ρεσεψιόν μέχρι τη στοιχειώδη εξυπηρέτηση ήταν παντελώς ανύπαρκτο. Τηλέφωνο για να φέρουν ένα ζευγάρι παντόφλες,τηλέφωνο για να φέρουν ένα μπουρνουζι ,τηλέφωνο για να φέρουν χαρτί υγείας!!! Το πρωινό κάτω του μετρίου. Και σαν μην έφταναν όλα τα παραπάνω σαν αρχική εικόνα του ξενοδοχείου χρειάστηκε να καλέσουμε την Αστυνομία για να έρθει να σταματήσει τη μουσική που παιζόταν σε αίθουσα του ξενοδοχείου λόγω (μάλλον γάμου Ρομά) μέχρι της 3:30 τα ξημερώματα! Εγώ αναγκάστηκα να φύγω μέσα στην νύχτα και ο σύζυγος μου παρέμεινε αφού καλέσε το 100 (!!!!). Ο υπάλληλος στο ξενοδοχείο γνώριζε για το γεγονός και αντί να μας βάλει εξαρχής σε άλλο κτίριο μας έβαλε σε δωμάτιο στον 1ο όροφο πάνω ακριβώς από το γλέντι! ΑΠΑΡΑΔΕΚΤΟΙ