Ibis Rotterdam Vlaardingen arvostelua

Majoituspaikan vastaus: Dear Isabelle, Thank you very much for your kind review.We are thrilled to hear that your stay with us was a satisfying one.We are delighted that you found our hotel to be a peaceful retreat and our commitment to cleanliness met your expectations. Our team works diligently to ensure that every guest feels at ease and enjoys a pristine environment. It is also wonderful to know that our efforts to provide top-notch service have been recognized. Your comments affirm our dedication to maintaining the high standards of the ibis Rotterdam Vlaardingen experience.It would be a pleasure to welcome you back. Best wishes,StephanieGuest Relations Team

Majoituspaikan vastaus: Cara Maria Tereza, agradecemos o seu feedback.É maravilhoso saber que sua estadia no ibis Rotterdam Vlaardingen foi tão positiva.Estamos encantados por você ter apreciado a atenção dos nossos funcionários e ter encontrado o café da manhã sob os cuidados do Sr. Princes excepcional. É gratificante ouvir que a limpeza do quarto, as condições do hotel, o conforto do quarto e o serviço atingiram plenamente suas expectativas. Nossa equipe se esforça continuamente para oferecer uma estadia agradável e memorável, e seus comentários são uma recompensa valiosa para o nosso trabalho.Esperamos que tenha a oportunidade de voltar. Cumprimentos,StephanieGuest Relations Team

Majoituspaikan vastaus: Gentile Carmine,Feedback come il suo sono il miglior modo per migliorare sempre di più.Siamo lieti che abbia trovato il nostro hotel situato in una posizione strategica e che sia rimasto soddisfatto del comfort delle nostre camere. È sempre un piacere sapere che i nostri ospiti apprezzano il buffet di colazione che offriamo, con una varietà di opzioni per iniziare al meglio la giornata.Tuttavia, ci dispiace apprendere che il servizio di pulizia non sia stato all'altezza delle sue aspettative nel rifare la camera. Ci scusiamo per l'inconveniente e ci assicureremo di condividere il suo feedback con il nostro team di housekeeping per garantire che tali disguidi non si ripetano in futuro. La soddisfazione dei nostri clienti è la nostra priorità e prenderemo questo suo commento come occasione per migliorare.Nonostante ciò, speriamo che abbia potuto apprezzare la cordialità del nostro personale e la qualità dei nostri servizi. La sua esperienza positiva con il nostro personale e la nostra colazione ci incoraggia a continuare a lavorare sodo per offrire un soggiorno piacevole a tutti i nostri ospiti.Speriamo di poterla ospitare nuovamente e di poterle offrire un soggiorno più piacevole. Cordiali saluti,StephanieGuest Relations Team

Majoituspaikan vastaus: Beste Sjan,Hartelijk dank voor uw beoordeling!Het doet ons plezier dat u genoten heeft van uw verblijf en van onze centrale ligging.Groetjes!Jean-LucGuest Relations Team

Majoituspaikan vastaus: Beste Thea,Hartelijk dank voor uw beoordeling!Fijn dat u genoten heeft van uw verblijf en dat u de bereikbaarheid van ons hotel als groot pluspunt aanhaalt.Groetjes!Jean-LucGuest Relations Team

Majoituspaikan vastaus: Beste Nicole,Fijn dat u de tijd nam uw beoordeling achter te laten.We zijn verheugd dat u tevreden was met de netheid van de kamer en de staat van het hotel tijdens uw verblijf, evenals onze service die wij met trots hoog in het vaandel dragen. Het doet ons goed te horen dat deze aspecten van uw ervaring positief waren.We vinden het echter spijtig te vernemen dat ons restaurant gesloten was tijdens uw bezoek. Dit was een gevolg van een tijdelijke beperking in onze keukenpersoneel. We begrijpen dat dit een ongemak kan zijn geweest en bieden onze verontschuldigingen aan voor het eventuele ongemak.Desalniettemin zijn we blij dat u de locatie van ons hotel als positief heeft ervaren. We zijn ideaal gelegen voor reizigers die de havenstad Rotterdam willen verkennen of op doorreis zijn via de nabijgelegen Stena Line ferry.Met vriendelijke groet en graag tot ziens,Jean-LucGuest Relations Team

Majoituspaikan vastaus: Dear Guest, Thank you for taking some time to share your review.We are very sorry to hear that you felt our service fell below the standards expected of us. Please accept our sincere apologies, we can assure you that your comments will be shared with our team for review.We hope to welcome you back on a future occasion. Best wishes,DorienGuest Relations Manager

Majoituspaikan vastaus: Dear Paul, Thank you for taking the time to share your review.We are delighted that you appreciated the cleanliness of your room, the overall condition of our hotel, and the service provided by our staff. It is wonderful to know that you found the comfort of your room to your liking, underscoring our commitment to providing a relaxing experience with our SweetBeds and contemporary room amenities.Nonetheless, we apologize for certain aspects of your stay falling short of your expectations. We understand that the cost of the beer at our bar seemed high, and we strive to offer a selection that balances quality with affordability. Regarding the parking fee, we aim to provide a secure and accessible parking facility, and the cost helps us maintain this service. While we recognize that some nearby hotels may not charge for parking, our fee is competitively priced for the convenience it offers. Finally, we are sorry that the service did not meet your expectations and are reviewing your comments with our team in order to improve our service.Finally, we are pleased that you enjoyed the assistance offered by our chef in reheating your meal, reflecting our dedication to hospitality. Moreover, our location's accessibility to Rotterdam's city centre and proximity to public transport options make it an ideal base for exploring the area or continuing your travels. We hope you were able to benefit from these during your stay.We hope we will have the opportunity to see you again in the future. Best regards,DorienGuest Relations Manager