Svein M U
18. kesäkuuta 2024
We were offered room 532, a shabby, tiny room with a slanted ceiling and a bathroom so small that you could hardly stand up straight. The hotel has good ratings, but that has to pertain to other rooms than the one we got. The escape route was through another hotel room (!) which was locked and to which we did of course not have access as it was occupied. We felt unsafe and and asked for information A staff member told us that the room would automatically be open in an emergency. Since our tiny, shabby room was such a big (and expensive) disappointment, we did not want to stay for more than one night. We had however paid for two nights, snd they refused to give us a refund
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