Spark by Hilton Virginia Beach Oceanfront

Service was excellent, there was some confusion on check in date but this was resolved very quickly. So trip.com did and excellent job, and provided great customer service. The Spark by Hilton Virginia Beach Oceanfront, was in an excellent location, my room provided a great view of the ocean, and very convenient, and within walking distance to restaurants and shops.

I was very unhappy with my stay; I think Hilton brand has dropped the ball with redoing these hotels and turning them into a Spark by Hilton. We stayed for a long weekend to have a reunion with some Old Navy buddies that I was on an aircraft carrier with over 40 years ago most of the other Hilton properties were a little on the expensive side and was able to find this one and by the pitchers online it looked nice. Well, when we got there, they were still going through renovation or had finished part of the way, and it looked disgusting. There were holes in the wall paint spread all over the place a very musty smell and carpet dryers blowing near the lobby I wouldn't recommend this hotel again Hilton has failed. Most of the rooms point towards the pool so the hotel is in the shape of a horseshoe you have a great beach view, but I think they didn't spend very much on upgrades in this hotel. Looking out the balcony window you can see a mess on the roof the people that were refurbishing the hotel. On the way out down the handicap ramp my wife slipped and lost her footing and landed on her tailbone bruising it. When we went in to report it, they said they would try and get it cleaned up and had her fill out an accident report and that was about it never heard from the management whatsoever. Although the hotel is in a great location on Atlantic Ave. surrounded by restaurants and other hotels, I think you may be willing to spend a few extra dollars and get something nicer.

Worst hotel sty in 20 years. Smelly, stinky, mold smelling with huge loud dogs barking that echoes down the hallway all night from 8PM until 5AM when I gave up on sleeping and left without getting any sleep. The front desk does not carte. I believe they sold the hotel and are just trying to take as much money as possible before the health department closes this place down,