Vieraskäyttäjä
26. syyskuuta 2024
There were multiple significant sized bugs found in the bathroom, unfortunately one was found in the toilet while in use. The carpet floor was damp and the room smelled like maybe mold. There were stains on the wall by the headboard. I would like to recognize one of the front desk staff for assuming that our visa card was not valid. They took the payment over the phone, however in person, when they saw the cards provider and asked where we were from, he proceeded to say that they don't accept that card despite already charging us. Nonetheless, a different card was provided and he insisted on receiving and withholding my guest’s id without communicating the need to copy it. Unfortunately, there were too many unprofessional instances to list especially regarding communication and there was no reason for us to be treated or spoken to in that way. Check out was quick and the bed itself felt pretty good.
Käännä