Club One - Virar

Absolutely dreadful from the start . We booked 5 rooms between us . Door room access. Swip.did not work . Room safe did not work after attempts by staff to fix . Curtains fell off when trying to open them . Electric socket outlets would not work . No change of towels after being there for a week or bed clothes. No fridge in room as stated in accommodation Hotel would not except debit MasterCard. Had to pay cash . Then they had no change so had to leave the remainder as a tip After paying cash they would not give a breakdown or receipt . With exception of two staff members Rodger and Milan the other staff where where corrupt and bulling to other staff members. . They tried saying I had not paid my bill when leaving even though would not give me a receipt after paying in cash . After me and my friends travel and stayed here . I would not recommend what is stated a 4 star hotel. I will add the food and dinning area was good quality . But once again staff could not help themselves. If you stay at hotel you are given 20 percent discount as advertised On food as a gust . When telling staff this they make out they don't understand. DONT STAY HERE .FEEL SORRY FOR A FEW HONEST Quality MEM BERS OF STAFF THAT WHERE BULLIED SHAME ON YOU CLUB ONE

Room was good. There was loud music played till late in the night. I could not sleep. Parking area was not maintained well.

No power back up, not worth according they charge.