Résidence Pierre & Vacances l'Ange Gardien

THIS PLACE IS A DUMP!! DO NOT BOOK. Dont be fooled by the pictures. Not sure why ********** is listing them. First it took forever to get into the hotel, no one was at the reception and we had to access a dropbox to get our keys, figure out the room. This looks like a hotel but facilities are worse than a hostel. No housekeeping. You pick up your trash and dump it at the dumpster. You clean your own room/toilet. You do not get extra towels/sheets, you have to beg for it. AC/vent unit was dusty and unclean. They give you a cleaning kit and laundry does not have washer, only dryer. Such an illogical setup. The desk is not helpful when they are available. You can see them sign when you show up to ask for help or questions. The pool area was advertised but sealed off and you could not even get a view from this area. We paid for an extra bunk bed. It was in such a small room that there was no way you could even stand inside the room. You had to just walk in and get into the beds. But because the room was so small that it could hold only the bunk bed, no one slept in that room. so we ended up sleeping on the couch outside. The bathrooms did not have towel hooks. so you had to keep your stuff including towels on the basin. dated appliances. So very small things that you take for granted, was missing here. It felt that the owners just want to hold on to this property and so they went ahead and decided to offer hotel space. Horrible experience for a vacation.

bella struttura bellissima struttura, tra nizza a e montecarlo, personale gentile e disponibile, camere pulite e confortevoli

Très déçu de cette réservation Pierre et Vacances sur Villefranche sur Mer. 1- Hygiène et propreté du logement inacceptable : trace de chocolat sur les poignées de portes, étagères poussiéreuses pour ranger le linge, vaisselle sale à refaire intégralement. C'est simple après 6h de voiture, nous avons refait un ménage intégral du studio. Signalé a l'accueil : aucune solution proposé... 2- Literie non conforme pour des adultes matelas 1 place trop petit et étroit. 3- Superficie trop petite pour 4 personnes pourtant nous n'avons pas passé bcp de temps dans le studio. 4-réceptionniste qui ne pouvait pas indiquer le centre-ville et les commerces de proximité 5-piscine fermée avec des journées à 28 degrés