Hotel Silvestre

It's a great place to stay

Poor staff knowledge and to much noise

Vacaciones Me en canta pero el personal de limpieza debe de haser mejor su trabajo y en restaurante deberían tener baridades de alimentos dietéticos

It was good I liked the hotel. Didn’t love the location. It was comfortable and good breakfast.

There was no service. The receptionists were unfriendly and not knowledgeable. My key stopped working after one entry. I had to go to the reception each time to have it reset 5 times in two days. Last night at 23:30 I could not unlock the room and nobody was in the reception to help. It took me about 20 minutes to find a security guard to open the door. There was no hot water, and the toilet was not filling. The water kept running the whole night. Even when I told the receptionist no one came to check. The internet was awful. I am not going back and I would not recommend it to anyone. They sent me a message asking me to give them a good review. The other good reviews are probably becuause they have asked for. The only positive point is their restaurant and the nice lady who serves there. Otherwise it is waste of money.

Not the best area to be able to walk to points of interest. And the area around the hotel is very dirty and right off a main road but inside the property the hotel feels resort like with a garden and pool with a swim up bar. Pool was amazing and seating was conformable. And breakfast was great I recommend combo 4. I didn't like the rooms so much because the showers take about 4mins to heat up. Also the shower doesn't have a door/curtain to block water from getting all over the floor so bring shoes to walk around in bathroom. The hotel keys were the most annoying thing about the hotel. They barely work to the point that the staff told us that every time you come back to the hotel to bring it to them to reprogram the key. Even after it still a struggle to get in the room.