Vieraskäyttäjä
17. lokakuuta 2022
We have stayed here several times over the past few years, as the location is super close to the Square. Make sure to check if there will be an event at the square while you are there, then you will have to deal with very loud noise till 2am. There are managment/owner October 2022. Unfriendliness, arrogance and incompetent. We stayed in August and had a dirty room. When we returned in October we asked to have the room cleaned before we arrive. Room was basic clean, but they don't empty the tiny trash bins in the common outside area, so after a day those are overflowing. Saturday night we went out with the car and informed the staff, that we will be returning at 10pm. At this night there was an event at the square, which we did not know. The streets were packed with cars, and the hostal entrance was blocked by the car of the owner/management's friend. We went inside and were told by the friends that noone was here working at night. After 30min they finally called the owner, who came and acted super annoyed that we bothered him. "no pasa nada" leave Your car outside, he said. We couldn't as in the time waiting drunk people peed on the car and threatened to damage it. Only when we insisted to call the police, the owner/managent couple told us that the car belongs to their friend, who is partying at the square. Another 15min later the friend came, being super rude that because of us he had to come back. Quality of a place is also measured on how well staff/managment/owner handles issues and how they speak with frustrated customers. The current managment/owner totally failed. We gave it another try, but won't return until owner changes again. edit: Pool is so dirty that it's not safe to use it. Whirlpool is filled with dark green water and lots of dirt in it.
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