Vilamoura Garden Hotel

Personnel d'accueil très aimable parlant l'anglais couramment qui rend le client à l'aise. Nécessité d'une voiture pour être dans cet hôtel. La chambre est agréable par contre la plomberie de la salle de bain est à revoir (l'eau chaude se fait attendre) et la baignoire et l'évier sont à moderniser malgré la qualité du ménage. Le restaurant est excellent avec des serveurs professionnels.

Equipa jovem e profissional! Super acolhedor e excelente localização

Disappointing Stay – Not Worth 4 Stars We recently stayed at the Vilamoura Garden Hotel and, unfortunately, our experience was far from what we expected for a supposed 4-star hotel. While the staff were friendly, they were clearly not well-trained or particularly competent. The biggest issue was the hot water. It took around 10 minutes for any warm water to come through in both the shower and sink. When we raised this at reception, the response was simply that we needed to wait—apparently, this is normal here. Even the hotel technician who came to check the issue stood around for 10 minutes, then shrugged and said, “Warm water – what’s the problem?” The advertised “garden view” was also misleading. In reality, the rear parking lot is larger than the garden, so don’t expect any scenic greenery. Other small but annoying details added to the disappointment: no bathroom cups, a non-functioning climate control system, and a general lack of cleanliness. The hotel itself is neither modern nor well-maintained, which makes the 4-star rating highly questionable. Overall, this hotel does not meet the standard it claims to. There are much better options in Vilamoura at this price point. Would not return.