Vieraskäyttäjä
22. elokuuta 2024
Spacious quiet family apartments. Pool area adequate for size of complex and enjoyed by children. Pool area could potentially be slightly better maintained. Bar area nice for an afternoon drink, service and staff good. Apartments clean and maintained regularly throughout our stay. Air Conditioning leaked but was fixed during our stay. My only frustration was, when we arrived we were originally offered a ground floor apartment near reception and close to drive. I was disappointed how dark it was, no sun on balcony. I enquired if there was an alternative. Was told absolutely no alternative as fully booked. As we started to settled, after few hours, it became evident that air conditioning was leaking excessively. I complained again stating I really wasn’t happy. We were then shown to a bright sunny quieter first floor apartment on the other side of the complex. It was obvious throughout our stay that the complex was no where near full, many apartments appeared vacant. It is frustrating that they weren’t honest when I first enquired about an alternative. The new apartment transformed our holiday experience so I would encourage people persevere if not happy with the original apartment offered. Overall, our holiday in the alternative apartment was lovely. It was quiet, spacious, bright and comfortable. It was a great base for exploring the Algarve with our hire car. We had wonderful days out to Lagos, Albuferia beaches, Silves and Sagres. Good supermarket near by. Would highly recommend a hire car for ease of exploring from this location
Käännä