Hotel Mercante

The location is very near to calle crisologo. Their restaurant was good. The cleanliness and amenities were just average. The only problem we encounter was the parking.

This property has excellent, friendly staff. It is right in the heart of historic Vigan City, close to the vibrant town plaza, yet it is tucked in a less crowded location. It has limited parking and is ideal for tourists and guests visiting Vigan on tour buses and commercial transportation. Its restaurant serves popular Filipino dishes with creative localized names and flavors- at reasonable prices.

Good hotel near Calle Crisologo Good stay. Location was excellent and near Calle Crisologo. Good breakfast. Unli Tea and coffee till 10pm for hotel guest. Charming lobby. Would recommend.

Awesome place.few steps from Calle Crisologo. breakfast buffet was the best. The staff was superb, the Pinoy hospitality is commendable.Parkingbis kot a problem, because they have an offsite gated parking .

We stayed at Hotel Mercante on Christmas Eve and booked two rooms for our stay, as we were traveling with our parents and kids. We were able to secure the rooms at a promotional rate which included breakfast. The staff at Hotel Mercante in Vigan were incredibly accommodating, from the porter to the reception staff, the restaurant personnel, and the housekeeping team – all of them were very welcoming! As a hotelier myself, I have never experienced such a high level of hospitality in a hotel before. It may have been the Christmas spirit, but my family and I thoroughly enjoyed our stay at this hotel. In terms of the technical aspects of our stay, the rooms were clean and comfortable. The buffet breakfast offered was satisfactory, and I particularly appreciated the complimentary coffee available in the lobby for guests. I highly recommend Hotel Mercante for a pleasant and welcoming stay.

Hotel Mercante was such a great part of my fun, peaceful, safe, educational, and rejuvenating stay in Vigan (Jan. 29-31, 2024). I had been skeptical at first about the 4.5 (out of 5) average rating that the hotel has received so far from Trip Advisor reviewers. After all, there are many other more popular (higher-rated and understandably higher-priced) options for accommodations in the city. But having enjoyed the Hotel Mercante experience myself, I do recommend the place for no-fuss travelers like me, who simply want a safe, clean, quiet, and efficiently run hotel. More than the basic amenities, however, there is something truly commendable about the hotel’s staff and management, with their warmth, care, and professionalism. Of course, hotel employees are trained to smile and to be polite, helpful, and efficient. But in my interactions with the Hotel Mercante team, I sensed a sincerity and an unobtrusive desire to be of assistance that is beyond the call of duty. Early on (before I had even set foot in Vigan or met anyone there in person), I had been relieved and grateful for the prompt and kind email responses I got from Hotel Mercante while I was searching online for accommodation options. I had emailed other hotels, but the responses from HM (particularly, Solenn and Sofie, Front House Associates) were not only prompt but also written in the friendliest and most professional tone. They courteously and clearly answered all my email inquiries. They were also considerate enough to offer the best room-rate options available, which meant a lot to a 60-year-old solo traveler like me. I also had fun getting some quick lessons on basic Ilocano phrases from Stan (the night guard, who welcomed me when I arrived early in the morning) and Sean (front desk officer, though perhaps his position may be higher—I met him the day I was leaving). “Agyamanak, ading!” (Thank you, young man/woman) and “ag pagna pagna” (just strolling or walking around to relax and enjoy the sights) will, from now on, be part of the limited Ilocano vocabulary close to my heart. I am also grateful to Sarah (front desk), Steve (housekeeping), Paige (Cantina Mercante), Shea, Suzy, and others whose names I wasn’t able to get. For solo travelers and for families or groups, Hotel Mercante is value for your money. But most of all, it is value for your (even more precious) time and trust. It may not be the most popular or most expensive/trendy/classy hotel in Vigan, but all I really needed was a place for homey, clean, safe, quiet, reasonably priced and very conveniently located accommodations—with excellent service and heartwarming staff. And I definitely, thankfully, got all that at Hotel Mercante.