Majoituspaikan vastaus: Dear guest,We're truly delighted to hear that you appreciate the excellent location of our hotel, being close to the Vientiane night market. It's always our goal to offer a convenient and enjoyable stay, and having such a vibrant and interesting place nearby is part of that experience.We understand that a great location can enhance the overall travel experience, and we're glad that our hotel met your expectations in this regard. If there's anything else you think we could have done better during your stay or if you have any suggestions for future improvements, please do let us know.We hope to have the pleasure of welcoming you back again soon. Whether you're here for business or leisure, we'll strive to make your next visit even more memorable.
Vieraskäyttäjä
Queen-huone
Majoittunut 12. 2024
Yksin matkustavat
3 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 23.3.2025
Great location, however, there was mould in the shower.
Käännä
Majoituspaikan vastaus: Dear guest,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our location great, as we strive to offer a convenient and accessible stay for our guests.However, we are truly sorry and disappointed to learn about the presence of mould in the shower. This is not up to the standards we set for our accommodation, and we take this issue very seriously. We have immediately informed our housekeeping and maintenance teams to thoroughly clean and inspect all the shower areas in our rooms to ensure that such problems are rectified promptly.We understand that this may have affected your overall experience, and we sincerely hope that you can give us another chance to make it up to you. If you have any further concerns or suggestions, please don't hesitate to reach out to us. Your satisfaction is our top priority, and we will do our best to ensure that your future stays with us are nothing short of excellent.Once again, thank you for bringing this to our attention, and we look forward to welcoming you back soon.
When we booked this hotel, we were excited by the pictures shown online. The reality is a little bit different. The lobby looks nice and you can tell it was probably a really nice hotel when it was first built… but there are so many issues in the room, mainly from poor construction / materials used. The biggest downside was the view (see picture).
Käännä
Majoituspaikan vastaus: Dear guest, please calm down first. We are very sorry that the actual stay experience did not meet your expectations. Regarding the quality issues in the room, we will arrange professional personnel to conduct a comprehensive inspection and repair and rectification, and strive to improve the quality of the room. For the scenery aspect, there may indeed be a deviation from your expectations when booking. In the future, we will also consider whether to be more perfect and accurate in publicity to avoid misunderstandings for guests. We hope you can give us a chance to experience it again after we improve. We will do our best to satisfy you. Once again, we extend our sincere apologies to you.
바람따라 구름따라서
Deluxe Queen -huone
Majoittunut 10. 2024
Perhe
18 arvostelu
4.5/5
Mahtava
Lähetetty 21.2.2025
라오바오에서 뚜벅이로 국경을넘어 카이손 폼비한에 도착해서 묵은 호텔인데 아주 잘쉬고 팍세로 슬리핑버스를 타고 떠났어요.
Käännä
Majoituspaikan vastaus: 존경하는 손님, 저희 호텔을 케산폰비한에서의 거점으로 선택해주셔서 대단히 감사합니다. 손님께서 저희 호텔에서 좋은 휴식을 취하셨고 여행에 힘을 충전하셨다는 소식을 듣고 기쁩니다. 이후에도 케산폰비한에 다시 오실 계획이 있으시다면, 파세에서 돌아오는 방법은 다양합니다. 처음 오셨던 것과 같은 침대 버스를 이용해 원래의 길로 돌아올 수도 있습니다. 보통 이러한 버스는 왕복 운행 노선이 있으므로 버스 회사에 연락하여 구체적인 편성과 시간을 확인하실 수 있습니다. 좀 더 유연하고 편리하게 이동하고 싶으시다면 파세 현지에서 정규의 전세 서비스를 찾을 수도 있습니다. 기사가 바로 호텔 앞까지 데려다 줄 수 있습니다. 또는 현지에서 카풀을 시도할 수도 있습니다. 인기 있는 교통 허브나 호텔 로비에서 카풀 정보에 주의를 기울이거나 관련 여행 포럼, 소셜 그룹에 자신의 요구를 게시하면 동행자를 찾을 수도 있습니다. 경제적이고 재미있습니다. 다른 질문이 있으시다면, 예를 들어 더 자세한 교통 노선이나 비용 등을 알고 싶으시다면 언제든지 저희 프런트에 연락하세요. 저희는 기꺼이 더 자세히 계획해 드리겠습니다. 파세에서의 여행도 똑같이 멋지길 바랍니다!