Somerset Vientiane

Somerset Vientiane arvostelua

Somerset Vientiane

Souphanouvong Avenue, Sikhotabong, Vientiane, 01000, LaosNäytä hotellin tiedot
Somerset Vientiane
Somerset VientianeSomerset VientianeSomerset Vientiane
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

4.2/5
Erittäin hyvä
201 arvostelu
Vahvistetut arvostelut
Sijainti4.2
Mukavuudet4.2
Palvelu4.2
Puhtaus4.3
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(201)
Positiiviset arviot(198)
Arvostelut valokuvien/videon kera(72)
Loistavat huoneet(43)
Suuret huoneet(32)
Mahtava yöpyminen!(29)
Todella hyvä sijainti(26)
Upea uima-allas(22)
Helppoa liikkua ympäriinsä(12)
Sopii erinomaisesti perheille(8)
Liian paljon hyttysiä(8)
Kielteisiä arvosteluja(3)
Vieraskäyttäjä
Studio Premier
Majoittunut 12. 2024
Yksin matkustavat
5 arvostelu
3.2/5
Lähetetty 13.1.2025
Great studio, comfortable and clean. Just a ways from down town.
Käännä
재돌
Yhden makuuhuoneen Deluxe 1 King Size -vuode
Majoittunut 10. 2024
Matkusta ystävien kanssa
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 8.1.2025
언제 가도 기본 이상하는 서머셋 체인점 라오스에 있는 이곳도 시설은 조금 오래됐지만 역시 호텔 컨디션이나 직원들의 친절함은 대 만족입니다. 다만 조식이 조금 아쉽네요
Käännä
Majoituspaikan vastaus: Dear 이재돌Thank you for sharing your positive stay experience with us!We are delighted to read that you were well looked after by our team at Somerset Vientiane! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.We thank you again for choosing to stay with us and we look forward to having you back soon.Sincerely yours,Anintorn OwathasarnResidence Manager
KIM HUNG RICKY
Studio Executive
Majoittunut 11. 2024
Matkusta ystävien kanssa
48 arvostelu
3.7/5
Lähetetty 30.12.2024
The hotel room is very big. It is very quiet and has swimming pool which is suitable for family travel. Breakfast is not expensive but just so so.
Käännä
Majoituspaikan vastaus: Dear KIM HUNG RICKY,Thank you for your value time to share your stay experience at Somerset Vientiane that you are happy with our location.It is very encouraging for us to know that you had several delightful moments during your stay. We are happy to get feedback from our value clients motivates us to improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Sincerely yours,Anintorn OwathasarnResidence Manager
WOONGYO
Studio Executive
Majoittunut 9. 2024
Matkusta ystävien kanssa
17 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 29.12.2024
그냥 적당하고 편한 호텔입니다. 조식도 적당하고 수영장도 넓으며 세탁실도 이용하기 편리합니다. 간단한 조리도 가능한데 호텔 뒤편 편의점에 한국 라면부터 다양한 제품 파니 이용하면 편할듯요
Käännä
Majoituspaikan vastaus: Dear WOONGYO,Thank you for your kind review!It brings us great joy to learn that you had a wonderful stay experience with us, and we appreciate your time to share this positive moment experience with our Somerset Vientiane!Once again, thank you for your valued patronage. From all of us at Somerset Vientiane, we look forward to welcoming you again at any one of our serviced residences.Sincerely yours,Anintorn OwathasarnResidence Manager
Duerduofusiji
Studio Premier
Majoittunut 11. 2024
Liikematkustajat
81 arvostelu
5.0/5
Ylivertainen
Lähetetty 26.12.2024
設施:有點老舊,但性價比還可以 衞生:可以,乾淨 環境:地段好,旁邊就是假日酒店,出行方便 服務:沒有中文服務,英文服務沒問題,哈哈
Käännä
Majoituspaikan vastaus: Dear Duerduofusiji,Thank you for sharing your positive stay experience with us!We are delighted to read that you were well looked after by our team at Somerset Vientiane! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.We thank you once again for choosing to stay with us and we look forward to having you back soonSincerely yours,Anintorn OwathasarnResidence Manager
현근
Studio Executive
Majoittunut 8. 2024
Yksin matkustavat
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 9.12.2024
공항에서 가깝고 1층에 세탁기 건조기가 있어 너무편해요. 세제는 근처 편의점에서 구입하면 돼요
Käännä
Majoituspaikan vastaus: Dear 유현근,Thank you for sharing your positive stay experience with us!We are delighted to read that you were well looked after by our team at Somerset Vientiane! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.We thank you once again for choosing to stay with us and we look forward to having you back soonSincerely yours,Anintorn OwathasarnResidence Manager
Dashu、、
Studio Premier
Majoittunut 9. 2024
Yksin matkustavat
137 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 4.12.2024
房間很寬敞明亮…這個是酒店最大的特色…有一個很大的游泳池…還配備了網球場…最滿意的還是那個自助式洗衣房…
Käännä
Majoituspaikan vastaus: Dear Dashu,Thank you for taking the time to share your stay experience at Somerset Vientiane!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Sincerely yours,Anintorn OwathasarnResidence Manager
Vieraskäyttäjä
Studio Premier
Majoittunut 10. 2024
Liikematkustajat
25 arvostelu
1.7/5
Lähetetty 19.11.2024
도착한 시간이 새벽이라 그냥 취침했지만, 침대시트는 더럽게 뭔가가 묻어있고, 배드룸은 먼지로 가득해서 잔기침이 났어요. 너무 더러워서 다시는 이용하고싶지않은 호텔로 기억됩니다. 다음날 아침에 크레임했을때도 직원의 사과한마디없었어요. 이런경험 라오스에서 처음이네요. 뭐. 이런 호텔이.
Käännä
Majoituspaikan vastaus: Dear Guest User,Thank you for taking the time to provide us with your feedback.It was a great pleasure having you stay at Somerset Vientiane. Thank you for sharing your feedback about your stay experience with us.While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve.Please do accept my sincere apologize. Please provide me for more details about your name&surname. Then, we can find out what's happened in your room as we do not have complaining about cleanliness before. Should you have any further comments, suggestions, or if there is anything else you would like to share, please feel free to send email directly to me. Please let me know your next visit as I'd like to apologize you by myself and provide complimentary gift voucher by myself as well.We genuinely value your input as it helps us continually improve our service.I hope that you will give us an opportunity to show our sincerity in solving this kind of problem
Andrew C.
Studio Executive
Majoittunut 7. 2024
Yksin matkustavat
49 arvostelu
5.0/5
Ylivertainen
Lähetetty 13.11.2024
已經係多次入住。房間大又舒服,員工有禮。早餐就一般。繼續保持水準,下次也會入住。有大泳池,如果早餐可以改善更加好。
Käännä
Majoituspaikan vastaus: Dear Andrew,Thank you for taking the time to provide us with your feedback.It was a great pleasure having you stay at Somerset Vientiane. Thank you for sharing your feedback about your stay experience with us.While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve.Should you have any further comments about breakfast, suggestions, or if there is anything else you would like to share, please feel free to send email directly to me. We genuinely value your input as it helps us continually improve our service.I hope that you will give us an opportunity to show our sincerity in solving this kind of problem. Yours sincerely,Anintorn OWATHASARN | Residence Manager
Danielove1997
Yhden makuuhuoneen Deluxe 1 King Size -vuode
Majoittunut 9. 2024
Liikematkustajat
14 arvostelu
4.6/5
Mahtava
Lähetetty 23.10.2024
位置很好,房間寬敞,不方便的是我住的房間沒有洗衣機。空調室內室外機噪音都有些大,可能是因為設備陳舊的原因。
Käännä
Majoituspaikan vastaus: Dear Danielove1997,Thank you for taking the time to provide us with your feedback.It was a great pleasure having you stay at Somerset Vientiane. Thank you for sharing your feedback about your stay experience with us.While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve.Should you have any further comments, suggestions, or if there is anything else you would like to share, please feel free to send email directly to me. Now, we already ordered & gradually change air-conditioners. We have expected that it will be finished before your next visit. We genuinely value your input as it helps us continually improve our service.I hope that you will give us an opportunity to show our sincerity in solving this kind of problem. Yours sincerely,Anintorn OWATHASARN | Residence Manager
Vieraskäyttäjä
Studio Premier
Majoittunut 9. 2024
Liikematkustajat
12 arvostelu
4.3/5
Erittäin hyvä
Lähetetty 12.10.2024
早餐不錯,就是蒼蠅多要改善
Käännä
Majoituspaikan vastaus: Dear Guest User,Thank you for sharing your positive stay experience with us!We are delighted to read that you were well looked after by our team at Somerset Vientiane! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.We thank you again for choosing to stay with us and we look forward to having you back soon.Sincerely yours,Anintorn OwathasarnResidence Manager
Anonyymi käyttäjä
Studio Executive
Majoittunut 8. 2024
Liikematkustajat
63 arvostelu
5.0/5
Ylivertainen
Lähetetty 15.9.2024
全球連鎖公寓,在泰國不錯,老撾有些舊,房間裏面還好,和泰國類似佈局,東西也差不多房間夠大,服務一般快餐要自己下樓拿。下次要考慮下是否繼續住。
Käännä
Majoituspaikan vastaus: Dear Anonymous User,Thank you for your kind review!It brings us great joy to learn that you had a wonderful stay experience with us, and we appreciate your time to share this positive moment experience with our Somerset Vientiane!For your information, we have plan to do refurbish on next year. Should you have any further comments, suggestions, or if there is anything else you would like to share, please feel free to send email directly to me Once again, thank you for your valued patronage. From all of us at Somerset Vientiane, we look forward to welcoming you again at any one of our serviced residences.Sincerely yours,Anintorn OwathasarnResidence Manager
Vieraskäyttäjä
Kahden makuuhuoneen Executive
Majoittunut 8. 2024
Matkusta ystävien kanssa
5 arvostelu
5.0/5
Ylivertainen
Lähetetty 8.9.2024
服務滿意,乾淨衞生!
Käännä
Majoituspaikan vastaus: Dear Guest User,Thank you for your kind review!It brings us great joy to learn that you had a wonderful stay experience with us, and we appreciate your time to share this positive moment experience with our Somerset Vientiane!Once again, thank you for your valued patronage. From all of us at Somerset Vientiane, we look forward to welcoming you again at any one of our serviced residences.Sincerely yours,Anintorn OwathasarnResidence Manager
Vieraskäyttäjä
Studio Executive
Majoittunut 5. 2024
Liikematkustajat
11 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 16.8.2024
레지던스호텔이어서 방이넓고 쾌적합니다. 세탁실 또한 무료로 이용이 가능하여 출장자에는 아주 좋은곳입니다. 넓은수영장이 있어 휴일에는 충분한 휴식을 취할수 있습니다.
Käännä
Majoituspaikan vastaus: Dear Guest User,Thank you for sharing your positive score stay experience with us!We are delighted to see that you were well looked after by our team at Somerset Vientiane! Your score will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.We thank you once again for choosing to stay with us and we look forward to having you back soonSincerely yours,Anintorn OwathasarnResidence Manager
Vieraskäyttäjä
Studio Executive
Majoittunut 7. 2024
Yksin matkustavat
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 3.8.2024
超正👍👍👍👍👍👍
Käännä
Majoituspaikan vastaus: Dear Guest UserThank you for sharing your positive stay experience with us!We are delighted to read that you were well looked after by our team at Somerset Vientiane! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.We thank you once again for choosing to stay with us and we look forward to having you back soonSincerely yours,Anintorn OwathasarnResidence Manager