Ibis Wien Hauptbahnhof arvostelua

Majoituspaikan vastaus: Thank you for sharing your feedback with us. We're truly sorry to hear that several aspects of your stay did not meet your expectations and caused inconvenience.As a 3-star ibis hotel, we provide essential amenities in a streamlined setup, which means items like slippers, toothbrushes, and in-room telephones are not included. Instead, we offer a digital communication system via QR code for guest requests. However, we sincerely apologize if your request was not answered – this should not have happened, and we will follow up with our team to ensure better responsiveness in the future.Regarding early check-in and luggage storage: early check-in is available for members and subject to availability, and we do offer luggage storage, though it is a self-service system.We appreciate your detailed comments, as they help us to improve.We hope to welcome you again soon.Best regardsChristophReservation – ibis Wien Hauptbahnhof

Majoituspaikan vastaus: Thank you very much for your lovely review! We're delighted to hear that you enjoyed our excellent location directly across from Vienna Central Station and appreciated the wide range of nearby dining options.It’s especially great to know that our breakfast selection – including miso soup and rice – made a memorable impression and brought a comforting taste of home. We’re happy it added a special touch to your stay!We hope to welcome you again soon.Best regardsChristophReservation – ibis Wien Hauptbahnhof

Majoituspaikan vastaus: Thank you very much for your kind feedback and for choosing to stay with us again! We're happy to hear that our location next to the train station continues to be convenient for you, and that you appreciated the kindness of our team as well as the cleanliness and value we strive to offer.It's always a pleasure to welcome returning guests – your trust means a lot to us.We hope to welcome you again soon.Best regardsChristophReservation – ibis Wien Hauptbahnhof

Majoituspaikan vastaus: Thank you for your review! We're glad you enjoyed the convenient location right across from the train station and the nearby supermarket – perfect for travelers looking for comfort and easy access.We hope to welcome you again soon.Best regardsChristophReservation – ibis Wien Hauptbahnhof

Majoituspaikan vastaus: Thank you for your feedback. We're pleased to hear that you appreciated our excellent location directly across from the central train station.At the same time, we're sorry to learn that the room cleanliness and facilities did not fully meet your expectations. Your comments will be shared with our housekeeping and maintenance teams to help us improve. We value your opinion and will work on offering an even better experience in the future.We hope to welcome you again soon.Best regardsChristophReservation – ibis Wien Hauptbahnhof

Majoituspaikan vastaus: Thank you very much for your detailed and thoughtful review! We're delighted to hear that you enjoyed our convenient location, clean and comfortable rooms, and the friendly and professional service from our reception team. It's great that the nearby amenities made your stay even more convenient.You're absolutely right – as a budget-friendly ibis hotel, we do not provide disposable amenities or in-room kettles, but hot water is always available at the reception. We truly appreciate your understanding and kind recommendation.We hope to welcome you again soon.Best regardsChristophReservation – ibis Wien Hauptbahnhof

Majoituspaikan vastaus: Thank you for your feedback! We would like to inform you that as a 3-star hotel, we do not provide kettles in the rooms. However, hot water is available at the reception if needed. Regarding the air conditioning, our rooms are equipped with heaters, as the building is currently set for the heating mode due to the season. We apologize for any inconvenience this may have caused.We hope to welcome you again soon.Best regardsChristophReservation - ibis Wien Hauptbahnhof

Majoituspaikan vastaus: Thank you for your kind feedback! We’re delighted to hear that you enjoyed your second stay with us and found our location near the train station convenient for your travels. It’s great that the cleanliness of the room met your expectations, and we’re happy to know that you would consider staying with us again for your future trips.We hope to welcome you again soon.Best regardsChristophReservation - ibis Wien Hauptbahnhof

Majoituspaikan vastaus: Thank you for sharing your experience! We're glad to hear that you had a positive interaction at the front desk, and that our location near the train station and within walking distance to Schönbrunn Palace was convenient for your travels. It’s great to know that you enjoyed exploring Vienna's famous landmarks.We sincerely appreciate your feedback on the room. We’re sorry to hear that the bed didn’t meet your expectations, and we will certainly look into improving this area for future guests. Regarding the water pressure, the reason for the occasional low pressure during showers is the energy-saving showerheads we use, which are in place for sustainability reasons (to conserve resources and protect the environment). We understand how this can be a bit surprising and appreciate your understanding. We're also grateful for your comments on the breakfast, and we’re glad you found the yogurt and sausages to your liking.We hope to welcome you again soon.Best regardsChristophReservation - ibis Wien Hauptbahnhof

Majoituspaikan vastaus: Thank you for your feedback! We’re thrilled to hear that you enjoyed your stay in our quiet room and appreciated our convenient location. It's great to know that our setting helped make your visit to Vienna comfortable.We hope to welcome you again soon.Best regardsChristophReservation - ibis Wien Hauptbahnhof

Majoituspaikan vastaus: Thank you for your feedback! We’re happy to hear that you enjoyed our great location near the railway station, as well as the cleanliness and comfort of the hotel.We hope to welcome you again soon.Best regardsChristophReservation - ibis Wien Hauptbahnhof

Majoituspaikan vastaus: Thank you very much for your positive feedback. We are very pleased that you were satisfied with our hotel and our service and hope to welcome you again soon.Best regards ChristophReservation - ibis Wien Hauptbahnhof

Majoituspaikan vastaus: Thank you for your feedback! We’re glad to hear that you found our accommodations convenient and close to the train stations. Our goal is to provide a simple, no-frills experience with all the essentials for a comfortable stay.We hope to welcome you again soon.Best regardsChristophReservation - ibis Wien Hauptbahnhof

Majoituspaikan vastaus: Vielen Dank für Ihre Rückmeldung! Es freut uns sehr, dass Ihnen die zentrale Lage direkt am Bahnhof und die Sauberkeit sowie der Komfort unserer Zimmer gefallen haben. Wir sind auch froh, dass Sie von der Möglichkeit des frühen Check-ins profitieren konnten.Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen.Herzliche GrüßeChristophReservierung - ibis Wien Hauptbahnhof