Ibis Wien Hauptbahnhof arvostelua

Majoituspaikan vastaus: Thank you so much for your kind words! We're delighted to hear that you found our location convenient and that our service met your expectations.It means a lot to us that you would choose to stay with us again — we look forward to welcoming you back on your next trip to Vienna!Best regardsChristophReservation – ibis Wien Hauptbahnhof

Majoituspaikan vastaus: Thank you very much for your feedback! We're glad to hear that our location next to Vienna Central Station was convenient for getting around the city.We’re sorry to hear that the entrance was a bit hard to find at first — we’ll take note of that for future improvements in signage. As a 3-star ibis hotel, our facilities are simple and functional, and we truly appreciate your understanding.We hope to welcome you again soon!Best regardsChristophReservation – ibis Wien Hauptbahnhof

Majoituspaikan vastaus: Thank you very much for your feedback! We're happy to hear that you found our hotel conveniently located near Vienna Central Station and that you appreciated the cleanliness of the room.You're right — as part of the ibis brand's 3-star standard, amenities such as individual toiletries are limited, but we’re glad you enjoyed the drink station near the reception.We hope to welcome you again on your next visit to Vienna!Best regardsChristophReservation – ibis Wien Hauptbahnhof

Majoituspaikan vastaus: Thank you very much for your wonderful review! We're thrilled to hear that you enjoyed our convenient location — right by the metro and close to various food options — and that the 24-hour hot water service in the lobby was useful during your stay.It's also great to know that getting to the airport was easy for you. We truly appreciate your kind words and hope to welcome you again soon!Best regardsChristophReservation – ibis Wien Hauptbahnhof

Majoituspaikan vastaus: Thank you for your follow-up and clarification — we're relieved to hear that your negative experience was related to another hotel and not with us.We’re very glad that you found our hotel convenient and overall satisfying. Should you ever need anything during a future stay, we’re always here to help ensure your experience is as pleasant as possible.We hope to welcome you again soon!Best regardsChristophReservation – ibis Wien Hauptbahnhof

Majoituspaikan vastaus: Thank you very much for your kind review! We're glad to hear that you enjoyed our clean and friendly hotel, conveniently located just a 5-minute walk from Vienna Central Station. We're also happy that our luggage storage service before check-in and after check-out was helpful for your travels.We hope to welcome you again soon.Best regardsChristophReservation – ibis Wien Hauptbahnhof

Majoituspaikan vastaus: Thank you very much for your feedback! We're happy to hear that you found our location ideal and convenient — being right next to Vienna Central Station makes getting around the city easy and efficient.We hope to welcome you again soon.Best regardsChristophReservation – ibis Wien Hauptbahnhof

Majoituspaikan vastaus: Thank you very much for your positive feedback. We are very pleased that you were satisfied with our hotel and our service and hope to welcome you again soon.Best regards ChristophReservation - ibis Wien Hauptbahnhof

Majoituspaikan vastaus: Thank you very much for your detailed and thoughtful review! We're happy to hear that although the room was compact, you found it very clean and functional — and we're glad the coffee machine with hot water in the lobby was a helpful alternative to an in-room kettle.Our central location directly across from Vienna Central Station and the luggage storage service are definitely popular with many of our guests. We're especially delighted that our breakfast selection — including warm rice, miso soup, and Asian side dishes — brought you comfort and a taste of home during your stay.We hope to welcome you again soon.Best regardsChristophReservation – ibis Wien Hauptbahnhof

Majoituspaikan vastaus: Thank you for sharing your feedback with us. We're truly sorry to hear that several aspects of your stay did not meet your expectations and caused inconvenience.As a 3-star ibis hotel, we provide essential amenities in a streamlined setup, which means items like slippers, toothbrushes, and in-room telephones are not included. Instead, we offer a digital communication system via QR code for guest requests. However, we sincerely apologize if your request was not answered – this should not have happened, and we will follow up with our team to ensure better responsiveness in the future.Regarding early check-in and luggage storage: early check-in is available for members and subject to availability, and we do offer luggage storage, though it is a self-service system.We appreciate your detailed comments, as they help us to improve.We hope to welcome you again soon.Best regardsChristophReservation – ibis Wien Hauptbahnhof

Majoituspaikan vastaus: Thank you very much for your lovely review! We're delighted to hear that you enjoyed our excellent location directly across from Vienna Central Station and appreciated the wide range of nearby dining options.It’s especially great to know that our breakfast selection – including miso soup and rice – made a memorable impression and brought a comforting taste of home. We’re happy it added a special touch to your stay!We hope to welcome you again soon.Best regardsChristophReservation – ibis Wien Hauptbahnhof

Majoituspaikan vastaus: Thank you very much for your kind feedback and for choosing to stay with us again! We're happy to hear that our location next to the train station continues to be convenient for you, and that you appreciated the kindness of our team as well as the cleanliness and value we strive to offer.It's always a pleasure to welcome returning guests – your trust means a lot to us.We hope to welcome you again soon.Best regardsChristophReservation – ibis Wien Hauptbahnhof

Majoituspaikan vastaus: Thank you for your review! We're glad you enjoyed the convenient location right across from the train station and the nearby supermarket – perfect for travelers looking for comfort and easy access.We hope to welcome you again soon.Best regardsChristophReservation – ibis Wien Hauptbahnhof

Majoituspaikan vastaus: Thank you for your feedback. We're pleased to hear that you appreciated our excellent location directly across from the central train station.At the same time, we're sorry to learn that the room cleanliness and facilities did not fully meet your expectations. Your comments will be shared with our housekeeping and maintenance teams to help us improve. We value your opinion and will work on offering an even better experience in the future.We hope to welcome you again soon.Best regardsChristophReservation – ibis Wien Hauptbahnhof