Majoituspaikan vastaus: Dear guest,Thank you very much for your great review of your stay at our hotel. We are very pleased that we were able to inspire you and that you felt completely at ease with us.We would be very happy to see you again.With kind regards,Elisabeth PerwangerGeneral Manager
samham
Deluxe-huone
Majoittunut 1. 2025
Pariskunnat
17 arvostelu
5.0/5
Ylivertainen
Lähetetty 2.3.2025
房間較大,舒適。位置佳,大部分景點,商業,網紅店皆在附近。衞生,服務標準。
Käännä
Majoituspaikan vastaus: Dear Samham,thank you for your great review of your stay at the Steigenberger Hotel Herrenhof. We are so pleased that you liked your room and the location in the heart of Vienna. We would be delighted to see you again.Kind regards,Elisabeth PerwangerGeneral Manager
Vieraskäyttäjä
Deluxe-huone
Majoittunut 11. 2024
Perhe
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 15.1.2025
This was our third stay at the Steigenberger Herrenhof. The hotel is in a perfect location being in walking distance of all the museums, galleries and Christmas markets. Every member if staff is friendly, helpful and efficient. The breakfast is very good value for money and the bar area is a great place to relax. We love this hotel.
Käännä
Majoituspaikan vastaus: Dear Guest, thank you for your further stay at our hotel and your nice feedback about it. Great, you enjoyed your third stay so much and we can't wait to welcome you again. With kind regards, Elisabeth PerwangerGeneral Manager
GhazaliSaad
Superior Queen -huone
Majoittunut 11. 2024
Pariskunnat
5 arvostelu
5.0/5
Ylivertainen
Lähetetty 15.1.2025
Great location beside the famous Cafe Central
Käännä
Majoituspaikan vastaus: Dear Mr. Saad, thank you so much for your kind words about your stay at our hotel.Great, that you especially liked the location in the heart of Vienna and we hope to welcome you again.With kind regards,Elisabeth PerwangerGeneral Manager
Vieraskäyttäjä
Deluxe-huone
Majoittunut 11. 2024
Pariskunnat
1 arvostelu
3.7/5
Lähetetty 15.1.2025
Nice hotel, good location.
Reception staff very friendly and helpful
Only one lift working
Bar service a bit slow- not enough staff
Käännä
Majoituspaikan vastaus: Dear Guest, thank you for your nice feedback about your stay at our hotel.That you liked the location in the heart of Vienna and that you found our front office staff friendly and helpful is great.We also would like to specify, that our hotel has a total of 4 guest lifts, and we are sorry that one of them was out of order for one day, but in case of technical issues, the safety of our guests always comes first. The feedback of our guests is very important for us to continue to work on us and we would be very pleased to welcome you again in our hotel to convince you completely of us.With kind regards,Elisabeth PerwangerGeneral Manager
fouad qasem
Deluxe-huone
Majoittunut 11. 2024
Pariskunnat
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 15.1.2025
Nice hotel, very good location
Käännä
Majoituspaikan vastaus: Dear Mr. Qasem, thank you so much for your kind review about your stay at our hotel.Nice you liked especially the location in the heart of Vienna and we can't wait to welcome you again.With kind regards,Elisabeth PerwangerGeneral Manager
Vieraskäyttäjä
Superior Queen -huone
Majoittunut 10. 2024
Pariskunnat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 15.1.2025
Muy bien
Käännä
Majoituspaikan vastaus: Dear Guest, thank you so much for your nice words about your stay at our hotel. Nice, you fully enjoyed it and we can't wait to welcome you again. With kind regards, Elisabeth PerwangerGeneral Manager
Vieraskäyttäjä
Deluxe-huone
Majoittunut 11. 2024
Perhe
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 13.1.2025
It waa good stay 😊
Käännä
Majoituspaikan vastaus: Dear Guest, thank you very much for your kind review about your stay at our hotel. Nice, you enjoyed it that much and we really hope to welcome you again. With kind regards, Elisabeth PerwangerGeneral Manager
Majoituspaikan vastaus: Dear Guest,Thank you for your review of your stay. How nice that you liked the breakfast and that you also found the service provided to be good. Please note that room photos on the websites are sample photos and this is clearly stated. Also the pricing was clearly communicated at the time of booking and corresponds to the pricing of high season, comparable to other hotels in town in the same categoryWith kind regards,Elisabeth PerwangerGeneral Manager
Majoituspaikan vastaus: Dear guest, thank you for your kind review about your stay in our hotel. We are very pleased that you report so positively about our colleague and we would be happy to pass on your praise. It's great to read that you also felt comfortable in other areas of the hotel and we would be very happy to see you again! Kind regards, Elisabeth Perwanger, General Manager
Sisi-ouioui
Deluxe-huone
Majoittunut 9. 2024
Liikematkustajat
5 arvostelu
4.5/5
Mahtava
Lähetetty 11.11.2024
The Sauna room is unisex… I was sacred off by a naked man there .. no feedback after complaint to the reception.
No free bottle of water…
Breakfast, everyday is the same, and a bit chaotic when it’s full house..
Käännä
Majoituspaikan vastaus: Dear Ms. Sisi-Ouioui, Thank you for your stay in our hotel and your review. Glad you generally felt comfortable. In Austria and all of central Europe, it is customary to have unisex saunas. For hygiene reasons, it is also mandatory to use the sauna without clothing. Of course, it is possible to use a towel to cover the body. Anyway, we will be very happy about a return visit to our Hotel. Ic desired we can also arrange private female sauna hours when you are back. Kind regards, Elisabeth Perwanger, General Manager
Majoituspaikan vastaus: Dear guest, thank you for your stay in our hotel and your feedback. We are pleased that overall you enjoyed your stay with us. It is of course a shame that you were still missing something from the breakfast buffet despite the fresh products such as various sausages and cheeses, spreads, fresh bread and pastries, instant noodles and some warm dishes. We would still be very pleased to welcome you again. Kind regards, Elisabeth Perwanger, General Manager
Majoituspaikan vastaus: Dear guest, thank you very much for your kind review of your stay. We're glad you enjoyed it overall. We apologize for the inconvenience caused and would be very happy to welcome you again. Kind regards, Elisabeth Perwanger, General Manager
Majoituspaikan vastaus: Dear guest, thank you for your review. We are pleased that we were able to help you quickly and that you had a great time in Vienna! We would be very happy to see you again. Greetings, Elisabeth Perwanger, General Manager