The hotel is overall excellent—with beautifully appointed rooms, a gorgeous spa, friendly service, and a quality breakfast. However, there are a few areas that could be improved: 1. As a Globalist member staying at a Park Hyatt, I was surprised that there was no welcome amenity—not even a letter in the room. This was the first time I’ve encountered this at any Park Hyatt property. 2. As a Globalist redeeming points for a free stay, I was unexpectedly presented with a bill by the valet while retrieving my car—after I had already checked out and settled my account. The concierge explained it was due to my car being parked for over 24 hours, but I found this frustrating for two reasons: first, parking should be complimentary for Globalists on award stays; and second, any extra charges should be disclosed at check-in, not introduced post-checkout. While the front desk manager graciously waived the charge, it left a disappointing final impression.
Käännä
Vieraskäyttäjä
Majoittunut 4. 2025
Perhe
10.0/10
Ylivertainen
Lähetetty 2.5.2025
This is one of the best hotels I have stayed in. In the Centre of Vienna, the room was large and spacious with a separate closet, and a gorgeous bathroom. The staff were very super, a special shout out to the concierge desk to Stefano and Martin.
Käännä
Vieraskäyttäjä
Majoittunut 3. 2025
Pariskunnat
10.0/10
Ylivertainen
Lähetetty 24.4.2025
muy limpio el hotel el personal muy accesible y amistosos nos encanto el servicio y la ubicacion, la cama muy comoda y las instalaciones muy modernas.. el servicio del conserge muy buena ayudandonos con reservaciones de restaurantes y recomenando lugares
Käännä
Lydia Q
Majoittunut 3. 2025
Matkusta ystävien kanssa
10.0/10
Ylivertainen
Lähetetty 14.4.2025
Our stay at the Park Hyatt Vienna was nothing short of exceptional. From the moment we arrived, the level of service was impeccable, every staff member we encounter was professional, warm and genuine helpful. The hotel itself is stunning with a perfect blend of historic charm and modern luxury. The room was spacious, beautifully appointed and immaculately clean. Every detail was thoughtfully designed for both comfort and elegance. The concierge team went above and beyond to assist us with recommendations and reservations, always making us feel like valued guests. Special mention goes to the bar staff, service was truly amazing. This is luxury hospitality at its finest. The Park Hyatt Vienna is the kind of place you look forward to returning to, and we can’t wait to go back _
Käännä
SylviaMascha
Majoittunut 3. 2025
Pariskunnat
10.0/10
Ylivertainen
Lähetetty 5.4.2025
Das war der beste Brunch, den wir je gegessen haben!!!! Es war alles so geschmacklich, eine richtige Geschmacksexplosion im Mund. So etwas haben wir noch nie erlebt. Und es hat alles gepaßt: das Ambiente, die Bedienung, vorallem der Stationskellner Hr.Jahn und das hervorragende Essen, wirklich alles, von den Vorspeisen bis zu den Desserts. Wir kommen definitiv wieder!!!! Thomas und Sylvia Mascha
Käännä
Majoituspaikan vastaus: Liebe Frau Mascha & lieber Herr Mascha, vielen herzlichen Dank für Ihre wunderbare Rückmeldung! Es freut uns unglaublich, dass Ihnen unser Brunch so gut gefallen hat und Sie die Kulinarik genießen konnten. Wir sind begeistert, dass sowohl das Ambiente, die Bedienung – besonders unser Assistant Restaurant Leiter Jan Smetana – als auch das Essen Ihren Erwartungen entsprochen haben. Ihr Lob bedeutet uns sehr viel und wir freuen uns schon jetzt auf Ihren nächsten Besuch! Mit besten Grüßen, Bastian Baumann General Manager
teamaestro
Majoittunut 3. 2025
Perhe
10.0/10
Ylivertainen
Lähetetty 4.4.2025
Just finished our annual March residence at Park Hyatt Vienna. We stayed 15 nights in one of their elegant Park Suites. It’s still our favorite PH property with exceptional Globalist care. The staff is second to none! We were greeted by the GM, and presented with two cakes and numerous small gifts to celebrate our birthdays along the way. Guest services even treated us to afternoon tea. The property is very convenient for walking to concert halls, opera, and major museums. Plus, we used the spa every day. This was our third visit and we are already planning our 2026 return!
Käännä
Majoituspaikan vastaus: Dear teamaestro, Thank you for your thoughtful feedback. We’re thrilled to hear that your third stay at Park Hyatt Vienna was as memorable as ever, and we’re honored to remain your favorite Park Hyatt property. We’re also glad to know you enjoyed the birthday amenities. It was truly a pleasure to personally meet you during your stay, and we can’t wait to welcome you back in 2026 for another unforgettable visit. Thank you again for your continued loyalty! Best regards, Bastian Baumann General Manager
649ic
Majoittunut 2. 2025
Perhe
10.0/10
Ylivertainen
Lähetetty 30.3.2025
Most hotels in Vienna are along the ring road; this one is inside the ring very well located to center city sites within walking distance. I didn't see the new Rosewood a few minutes walk from here but I was very impressed with this property which offers an indoor pool (which I don't think the Rosewood offers). The pool and spa areas are open till 9. The gym is very good and has just about everything. The locker room has a bathing suit dryer. I think this Park Hyatt compares well to the one in Zurich which for some reason is rated higher. We had a one bedroom suite with a connecting room. The rooms were decorated beautifully. The floors are almost all wood and I could have used a bit more carpet. The showers and AC worked well. The suite only had one bathroom. The view was of a sidewalk and some stores but I don't think this hotel has any rooms with any particularly fascinating views. The suite had a large bathroom and tons of closet space (only one bathroom). Breakfast buffet was excellent and we liked the room they use which is also a restaurant at night. It was once a bank. We weren't thrilled with the restaurant's menu but the chef made us whatever we asked for. If you want more value for money, consider the Hilton at the Stadtpark which is right near the airport express train. You can take a metro to the city center from there. Staff were friendly; prior to arrival they put up balloons in our suite and had treats there to celebrate her birthday. I liked the facilities here and the grandeur of the place inside the ring close to the center of town where you could walk around pedestrian-only areas. The location is easy to reach by car and there is a large taxi stand just outside. If you order an Uber, you are often likely to find a taxi go outside the line and come right to you.
Käännä
Majoituspaikan vastaus: Dear 649ic, Thank you for taking the time to share your detailed review! We’re delighted to hear that you enjoyed your stay and appreciated the Arany Spa, including our pool and facilities. It’s wonderful to know that you found everything well-equipped and convenient. We’re also pleased that your suite met your expectations and provided a comfortable experience. We appreciate your feedback on the restaurant menu and are happy that our chef was able to accommodate your requests. Thank you again for your thoughtful review. We look forward to welcoming you back for another memorable stay! Sincerely, Bastian Baumann General Manager
Patrick
Majoittunut 3. 2025
Muu
10.0/10
Ylivertainen
Lähetetty 7.4.2025
Top Hotel in Wien
Wunderschönes Hotel, super gelegen, köstliche Speisen und Getränke und top notch Personal, dass sehr freundlich, hilfreich und professionnel ist.
Käännä
Majoituspaikan vastaus: Sehr geehrter Patrick,vielen Dank für Ihre großartige Bewertung. Wir freuen uns sehr, dass wir Sie rundum von uns begeistern konnten. Wir freuen uns schon auf Ihren nächsten Besuch.Mit freundlichen Grüßen,Bastian BaumannGeneral Manager
Patrick
Majoittunut 3. 2025
Muu
10.0/10
Ylivertainen
Lähetetty 7.4.2025
All Top
Schönes Hotel, super Gelegen, köstliches Essen und Top Notch Personal
Käännä
Majoituspaikan vastaus: Lieber Patrick,welch eine Freude Ihr wunderbares Feedback zu sehen! Vielen Dank, dass Sie sich die Zeit genommen haben und es geteilt haben.Hoffentlich dürfen wir Sie in naher Zukunft erneut bei uns begrüßen.Mit besten Grüßen,Bastian BaumannGeneral Manager