Insika Lodge

just booked this lodge but Iade a mistake on my reservation dates and called them immediately to correct it and they refused the change my dates and also said they will not refund my money since reservation is non- refundable, this was around 2000 dollars, I called them within 5 minutes and they refused to help they just wanted to basically take the money

We had a fantastic short stay at Insika Lodge over New Years. We loved the intimate feel of this boutique lodge. It is super relaxing and you feel really in tune with nature and your surroundings due to the lack of TV in the rooms (which we loved) and the surrounding wildlife and greenery. It’s size was perfect as it was never too busy or loud, we always had spaces by the loungers around the pool and the staff were super attentive and always readily accessible. The breakfast was fantastic, great array of options and the drinks and cocktails were priced really well! Special mention to Handsome who was fantastic and always on hand during our stay even recommending a fantastic concert for us to attend on New Year’s Eve! Overall a fantastic stay - we only wish we could have been there for longer. Great job Insika team!

新しいこともあり、清潔。 スタッフは相談すれば丁寧に対応してもらえて安心できた。 朝食も美味しく、環境も静かで満足。 早朝の朝食ボックス対応もあり。しかも美味しかった。 街からは離れているが、問題はない。

I was on a tour that I ended up leaving before it finished, for many reasons and was not in a good place mentally as a result. I was so lucky to have been able to book Insika for four nights, where I was able to recover both physically and mentally as I made preparations for unexpected changes to my travel plans. Insika was the panacea to my needs at the right time. The staff were incredibly kind, helpful and friendly, even remembering and using my name throughout my four day stay, which made me feel connected and considered. The food was delicious and well priced, the bar staff willing and able to make me the best chocolate milkshakes and the day spa helped me relax and get me back to me. I honestly had the best massage of my life at this spa and I have had many. The complementary river cruise, four course canapé menu, washed down with multiple mojitos, was divine and overall my very short stay was exactly what I needed at a really difficult time for me. Refreshed from all the relaxing (I even had a Pumba come visit the little river at the back of my room!) and reinvigorated by some genuinely good service and the most luxurious and comfortable accommodation, I was in the right space to be able to make ongoing travel plans that allowed me to move forward with a long awaited trip to beautiful Africa. Did I tell you that the bed was so comfortable and after 42 days of travel across Africa in less than stellar accommodations, I felt like a princess floating on clouds. It was my favorite place to be for quite a few hours. I can’t thank the whole crew at Insika for their lovely natures and kind hearted service. Nothing was too much for anyone, everyone was happy to help me with anything I needed. You were exactly what I needed. I would thoroughly recommend this lodge to anyone wanting to get away, to see the most beautiful location in Zimbabwe (the falls) and to enjoy a little luxury. The only thing I didn’t like was that I had to leave. I could have stayed here for ever.

First Vic Falls stay Lovely property, great food, friendly and helpful staff. Shuttle to town was great and pool was a perfect temperature for a refreshing dip in the heat. Thoroughly recommended.

The hotel staff were exceptional. Polite and informative. Hotel is well maintained and all meals were of a high quality.