Courtyard Vicksburg

Stayed for 11 nights and only had the room serviced once and that was because we asked...still using COVID as an excuse. We had to empty our trash, get toilet paper, etc. I travel 40+ nights a year and stay mainly at Marriotts..never experienced anything like this.

Everything about the property was great! The only thing the property could consider implementing is the free breakfast. Other Courtyard Marriott properties include breakfast for their guests, not sure why this property opts not to.

Terrible for a Marriott! Front desk staff was awful! Had a could care less attitude about everything. Told her I thought I was a member but did not have a card. Did not bother to look it up, sign me up if I wasn't a member, NOTHING! Went to the pool, VERY SMALL Pool! Even SMALLER Hot Tub! There was a terrible noise coming from the pool maintenance room and we could not get the hot tub to work. I went and got the front desk staff. She could care less about the noise! You couldn't hear yourself think in there! Someone had hit the emergency shut off for the hot tub, she pulled that and left! The hot tub did not have enough water in it, and it only held 2 people anyway so when she turned it on, it shot water a foot in the air. We tried to sit in it, thinking we would fill it enough to make a difference. Nope! They do not have a free breakfast; they have a pricey bistro with individual items to buy. We skipped it and went out for breakfast.